Homeless Outreach Mobile Engagement (HOME)

Directions for Living; Largo (FL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision and life

Paid time off

Wellness days and holidays

Job summary

Directions for Living is seeking an Outreach Team Member to deliver trauma-informed behavioral health case management to individuals experiencing street homelessness. You will support recovery, strengthen social supports, and empower clients through skill-building and safety planning.

This field-based role connects clients with mental health and housing services, coordinates with partners, and requires dual data entry into EHR and P-HMIS. Flexible hours and community commitment are expected.

Qualifications

• Master’s degree or Bachelor’s in psychology, social work or related field.
• Five years in behavioral health, outreach, crisis intervention or case management.
• Knowledge of community resources; experience with vulnerable populations.

Responsibilities

• Engage individuals experiencing street homelessness through trauma-informed support.
• Deliver case management to foster recovery, safety and personal empowerment.
• Assist with housing options via vulnerability assessments and shelter evaluations.
• Coordinate with service providers and funders to deliver comprehensive services.
• Complete dual data entry in the agency's EHR and P-HMIS systems.

Skills

Case management

Behavioral health

Outreach

Crisis intervention

Education

Master's degree preferred

Bachelor's degree

Tools

Outlook

Excel

Microsoft Word

Windows

Job description

Job Details

Job Location: Largo, FL 33773

Salary Range: $31.25 - $31.25 Hourly

Salary: $31.25

Benefits

• Medical, Dental, Vision, Life, Short Term and Long Term Disability.
• 5 days of Paid Time Off
• 16 Paid Wellness Days and Holidays - Including the week of Christmas off!

Do you envision working for a dynamic, mission-driven organization which supports the community while fostering an employee culture of appreciation and fun? If your answer is yes, then an employment opportunity at Directions for Living may be a great fit for you! We offer an excellent salary and benefits package for all full-time employees, PTO and paid company holidays, 403b retirement, EAP, and year-round employee wellness and appreciation initiatives.

Position Summary

This is a full-time professional role on a dynamic outreach team dedicated to engaging individuals experiencing street homelessness.

The position focuses on delivering trauma-informed behavioral health case management and targeted homeless interventions that foster recovery, strengthen natural supports, and build essential skills for coping, self-management, and personal empowerment.

The Outreach Team Member will support individuals through services aimed at enhancing personal safety, self-worth, confidence, and growth.

Additional areas of focus include community connection, healthy boundary-setting, future planning, self-advocacy, personal fulfillment, social support development, and effective communication.

The core objective of this role is not limited to engagement alone—it is about connecting individuals with appropriate mental health and supportive services to improve their overall well-being, promote safety, and strengthen key social determinants of health.

The position also plays a critical role in assisting individuals in exploring housing options by conducting vulnerability assessments (e.g., VI-SPDAT) and shelter evaluations to identify the most appropriate and sustainable living arrangements.

This role requires a compassionate, resourceful, and proactive professional who understands that meaningful engagement is just the beginning of a much broader support process.

The case manager is also responsible for connecting those individuals who are uninsured to the Pinellas Health Plan and providing ongoing case management services to address the needs of the individual, such as mental health services, transportation to needed service appointments, earned and unearned income, etc.

This position will work closely with other service providers, both internally and externally, and funders to provide complete, comprehensive services in the community setting.

This position is required to complete dual entries into two separate systems: the agency's electronic health record and the Pinellas Health Management Information System (P-HMIS).

DFL prides itself on the fact that it is a trauma-informed care services provider. This position requires that trauma-informed practices be embedded into all services provided. This position is field-based.

Directions for Living is an essential services provider. All Directions for Living Team Members must be willing and able to provide vital support and essential services to the people that we serve in the event of an emergency, pandemic or other disaster situation.

Qualifications

Master’s degree preferred or a minimum of a Bachelor's degree in Psychology, Social Work, criminal justice, or related field required, with a minimum of five years of previous experience in behavioral health, outreach, crisis intervention, case management, supportive interventions, and extensive knowledge of community resources required. Working knowledge of the HLA/CoC, data collection preferred. Previous experience working with vulnerable populations to include people living homeless, people living with a mental illness, people involved in the criminal justice system, or families involved in the child welfare system, is required for this position.

Any of the following certifications will be accepted and count toward 4 years of experience: MCAP, CAP, CBHCM, CBHCMS, CMHP, CWCM, CWPI with 1 year of case management experience. Hours will be flexible, to include evening work will be required at the discretion of the Street Outreach Supervisor.

• Must acquire knowledge of community resources
• Must be computer literate and proficient in Outlook, Excel spreadsheets, and Microsoft Word. Must be able to work proficiently in a Windows environment and be able to learn other software applications quickly. Must be able to document into two separate systems on the same day as the service was delivered.
• Must have reliable transportation and be able to use a personal vehicle to transport clients. Must have and maintain a clear driving record, must have a valid Florida Driver's License, maintain required automobile insurance coverage.

EOE/ADA/DFW

https://info.flclearinghouse.com

For the safety of all clients and team members, please remember that Directions for Living is a private business and weapons or firearms are not permitted in any of our facilities. If you carry a weapon, it must remain secured in your vehicle (ref: Fla. Stat. 790.251).