Supervisor - Nike Employee Store

Nike; Memphis (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in sportswear seeks a Retail Supervisor for their Memphis store. The role involves guiding customers, leading a team, and ensuring exceptional service. Candidates should have retail experience and a passion for customer engagement, with benefits including discounts and paid time off.

Benefits

Discounts for you and your family from Nike, Converse and Jordan up to 50% off

Accrued Paid Time Off and Holiday Pay

Eligible for 401(k) Plan and Employee Assistance Program

Health Savings Accounts and Flexible Savings Accounts after 12 months

Tuition Reimbursement up to $5,250 per year for full-time Retail Associates

Qualifications

• 1 year of retail or consumer service experience preferred.
• Ability to provide authentic customer service.
• Physical ability to bend, squat, reach, climb a ladder, and stand for extended periods.

Responsibilities

• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome and exceed their expectations.
• Operate cash register, handle shipping, receiving, stock, and visual displays.

Skills

Customer Service

Team Leadership

Flexibility

Job description

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Location & Store Type:

Nike Employee Store - Memphis

Address:

Memphis, TN

Hours:

Full Time (36-40 hours/week)

Role Overview:

We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as an Specialist. Are you ready to embrace it? Let’s do it.

Lace Up as a Nike Retail Supervisor

As a Nike Retail Supervisor, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You’ll work with your team to focus on customer service and get to the win the right way.

When we say team, we mean it. We go after goals together. We support your bold ideas — and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair. Those iconic moments – that's our culture. Bring your just-do-it attitude, and let's be game-changers together.

Benefits:

• Discounts for you and your family from Nike, Converse and Jordan up to 50% off
• Accrued Paid Time Off and Holiday Pay
• Eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits from day one
• Health Savings Accounts and Flexible Savings Accounts after 12 months
• Opportunity to buy Nike stock at a discount through ESPP
• Support through Optum Employee Assistance Program at no cost
• Tuition Reimbursement up to $5,250 per year for full-time Retail Associates

Qualifications:

• Must be at least 18 (U.S.), 16 (U.K.), or 17 (Germany/Europe)
• 1 year of retail or consumer service experience preferred
• Flexibility to work nights, weekends, and holidays
• Ability to provide authentic customer service
• Ability to learn and train on latest products and technologies
• Physical ability to bend, squat, reach, climb a ladder, and stand for extended periods

Responsibilities:

• Be enthusiastic, knowledgeable about NIKE products and services
• Bring positive attitude and passion to teammates and customers
• Lead by example and deliver service in line with Nike’s Service Principles
• Make customers feel welcome and exceed their expectations
• Operate cash register, handle shipping, receiving, stock, and visual displays
• Attend store events and support team activities

NIKE, Inc. is committed to diversity and equal employment opportunity. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.