Supervisor, Medical Posting (H)

University of Miami; Miami (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Tuition remission

Job summary

The University of Miami is seeking a Supervisor, Medical Posting to coordinate insurance and financial activities for scheduled patients. You will oversee daily unit operations and guide staff to ensure timely postings and financial clearances.

Ideal candidates hold a bachelor’s degree with at least five years of supervisory experience, strong communication, and proficiency with office software and healthcare systems.

Qualifications

• Requires a bachelor’s degree in a relevant field.
• Minimum five years of relevant experience in a supervisory/administrative role.
• Experience leading teams and managing performance.
• Proficiency with office software and health-care IT systems.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinates insurance and financial activities for scheduled patients.
• Oversees daily operations of the unit and mentors staff.
• Ensures payments, adjustments, and denials are posted timely.
• Obtains financial clearance from insurance providers.
• Assists patients with financial access and communicates guidelines.
• Collaborates with third-party carriers and internal departments.
• Maintains records of inquiries, complaints, and actions taken.
• Ensures policy guidance aligns with medical necessity and procedures.

Skills

Performance Management

Team Leadership

Training & Development

Technical Proficiency

Communication

Education

Bachelor’s degree

Job description

The University of Miami/UHealth Central Business Office Department has an exciting opportunity for a full-time Supervisor, Medical Posting.**CORE JOB SUMMARY:**The Supervisor, Medical Posting coordinates the insurance and financial activities associated with the provision of services to scheduled patients. Moreover, an employee in this position oversees the daily operations of the assigned division and acts as a source of knowledge for all co-workers. **CORE JOB FUNCTIONS:**· Ensures that all payments, adjustments, and denials are posted accurately and in a timely fashion.· Reviews insurance coverage information and obtains financial clearance from insurance companies.· Informs the patient or his/her representative of financial requirements according to established guidelines for the insurance plans and notifies attending providers of policy guidelines for the patient's diagnosis.· Handles and resolves financial issues or questions face-to-face, by telephone, email or fax.· Helps patients with financial difficulties and assists them in locating financial assistance.· Oversees, trains, and guides staff to promptly provide patients with financial clearance.· Collaborates with third-party carriers, governmental agencies, and other University of Miami departments.· Provides policy and procedural guidelines to providers to ensure services are under the requirements of medical necessity.· Maintains records of customer interactions and transactions, including details of inquiries, complaints, comments, and actions taken.· Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.**This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.** **CORE QUALIFICATIONS** Bachelor’s degree in relevant field required Minimum 5 years of relevant experience required **Knowledge, Skills and Abilities:*** Performance Management: Ability to set performance goals, provide feedback, conduct evaluations, and effectively delegate tasks.* Training & Development: Providing employee training and motivation to enhance skills.* Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.* Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.* Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.***This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.***This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.