Patient Access Representative 3 (On-Site) (U)

University of Miami; Miami, Northern (FL, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

University of Miami is seeking a Patient Access Representative 3 (On-Site) in Miami, FL. This full-time role supports financial clearance for scheduled patients, verifies insurance, and coordinates authorizations.

The position requires at least 3 years of related experience and a high school diploma. The role involves interacting with patients and families, ensuring accurate documentation, and collaborating with scheduling and admitting teams.

Qualifications

• Knowledge of generally accepted accounting procedures and principles.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Ability to communicate effectively in both oral and written form.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities prior to date of service and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.

Skills

Accounting knowledge

Attention to detail

Discretion with confidential info

Independent / collaborative

Communication skills

Education

High school diploma or equivalent

Job description

## Patient Access Representative 3 (On-Site) (U)Apply: On-Site: Miami, FL: Full time: Posted Today: R100100916**Current Employees:**If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.**Work Shift: Full-Time 40 hrs. per week:** **3pm-11:30pm, Mon-Fri with alternating weekends.****Work Location:** **University of Miami Hospital & Clinics - Patient Access - Admitting UTower****CORE JOB FUNCTIONS**1. Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts. 2. Contacts patients’ families or physicians’ offices to obtain missing insurance information. 3. Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility. 4. Collaborates with scheduling departments to identify add-on patients. 5. Obtains necessary authorizations, pre-certifications, and referrals. 6. Notifies patients of liabilities prior to date of service and collects funds. 7. Maintains appropriate records, files, and accurate documentation in the system of record. 8. Serves as a lead resource for lower level Patient Access Representatives. 9. Recommends new approaches to management for enhancing performance and productivity. 10. Adheres to University and unit-level policies and procedures and safeguards University assets.***This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.*****CORE QUALIFICATIONS****Education:**High school diploma or equivalent**Certification and Licensing:**Not Applicable**Experience:**Minimum 3 years of relevant experience**Knowledge, Skills and Attitudes:*** Knowledge of generally accepted accounting procedures and principles.* Skill in completing assignments accurately and with attention to detail.* Ability to process and handle confidential information with discretion.* Ability to work independently and/or in a collaborative environment.* Ability to communicate effectively in both oral and written form.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.**Job Status:**Full time**Employee Type:**Staff