SUPERVISOR MEDICAL OFFICE - NEPHROLOGY - PHYSICIAN PRACTICE

JFK Johnson Rehabilitation Institute; Brick Township (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

An established healthcare provider is seeking a Supervisor for their Medical Office specializing in Nephrology. This role involves leading a dedicated team, ensuring efficient office operations, and maintaining high standards of patient care. The ideal candidate will possess strong leadership and communication skills, with a proven background in a medical office environment. This position offers a unique opportunity to contribute to a dynamic team focused on improving patient outcomes. Join us in making a positive impact in healthcare while enjoying a supportive work culture and competitive benefits.

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

Flexible Scheduling

Qualifications

• Prior supervisory experience or 2 years in a medical office.
• Excellent communication skills and ability to multitask.

Responsibilities

• Oversees team members and ensures patient satisfaction.
• Monitors patient flow and manages office operations.

Skills

Leadership

Communication

Multitasking

Organizational Skills

Customer Service

Education

High School Diploma or GED

Associates Degree in Health or Business Administration

Tools

Microsoft Excel

Microsoft Word

EMR Systems

Job description

SUPERVISOR MEDICAL OFFICE - NEPHROLOGY - PHYSICIAN PRACTICE

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SUPERVISOR MEDICAL OFFICE - NEPHROLOGY - PHYSICIAN PRACTICE

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Supervisor Medical Office - Nephrology - Physician Practice

HMH PHYSICIAN SERVICES, INC. Brick, New Jersey

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• Requisition # 2025-162481
• ShiftDay
• StatusFull Time with Benefits
  
  

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Supervisor Medical Office provides coverage and support, under the direction of the practice administrator and physician(s) of the practice, coordinates and supervises clerical team members and the clinical team members when assigned by the Clinical Program Manager, practice operations, and business functions including but not limited to, scheduling, registration, billing, collection, patient and team member satisfaction, and purchasing. Serves as liaison between the practice and the administration.

• This posting is for Jersey Coast Nephrology and Hypertension employees**
  
  

Responsibilities

A day in the life of a Supervisor Medical Office at Hackensack Meridian Health includes:

• Operational Support Oversees team members and leads by example to ensure patients and visitors are greeted in a prompt, courteous and helpful manner.
• Monitors flow of patients within the office and ensures that team members and patients are aware of delays.
• Develops and enforces team member work assignments and maintains master work schedule. Works with practice administrator in developing and implementing goals and objectives.
• Oversees office operations and ensures functions are being completed.
• Assists in the recruitment, development and supervision of team members. Billing Oversight.
• Assists in overseeing the billing practices within the office.
• Ensures that key functions are completed timely and accurately, and priorities are completed daily, including accurate data entry of demographic information, charge and payment posting, and end of day procedures.
• Keeps abreast of reimbursement procedures and insurance requirements and regulations and communicates necessary information to team members.
• Runs billing reports regularly including appointment reconciliation reports and keeps aware of visit data.
• Assist with monthly report preparations with new patient volumes, expense variances, OT explanations, and revenue.
• Ensures that collected monies are stored safely according to practice protocol. Work Flow
• Serves as a liaison between the practice administrator, the providers, and the team members
• Coordinates activities between clinical and clerical team to promote team work, and facilitate intra-office communication and problem solving.
• Ensures office has adequate inventory while monitoring purchases to ensure approved vendors are utilized and orders remain within budget parameters.
• Assists practice administrator with addressing facility issues through coordination of property work orders and repairs as needed. Follow appropriate protocol for engaging vendors¿ services, seeks required approvals prior to engaging services, and provides timely follow up of invoice processing.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.
• Standing, Walking and/or continuously moving around.
• Kneeling stooping, crouching, crawling or working in other unusual physical positions.
• Climbing (including step stools and/or stairs) or balancing
• Stretching and/or reaching to retrieve/replace objects
• Pushing, pulling, lifting, and/or carrying heavy objects (20 lbs. or more) without aid of physical devices.
• Dexterity and eye-hand coordination to perform activities that involve holding, positioning, manipulating, typing (keyboarding or data entry), etc.
• Visual ability to monitor instruments and computers, distinguish characters (letters, numbers, etc.) recognize colors, observe physical characteristics, etc.
• Hearing ability to recognize sounds, sound patterns and/or other auditory stimuli.
• Physical ability to react/respond quickly in emergencies, including life threatening situations.
  
  

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Prior supervisory experience or minimum two years experience in a medical office, and two years progressively responsible clerical/secretarial experience involving public contact.
• Excellent communication skills leadership abilities, positive attitude, ability to multitask, organized and flexible.
• Computer skills including Microsoft Excel, Word
  
  

Education, Knowledge, Skills And Abilities Preferred

• Secretarial science education or Associates degree in health or business administration, or equivalent work experience, preferred.
• EMR experience preferred
  
  

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.

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Awards We’ve Received

2023

US News & World Report 2023

• HUMC - #1 Hospital in NJ & #5 in NY Metro Area
  
  

2023

US News & World Report 2023

• Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ
  
  

2023

US News & World Report 2023

• JSUMC - #6 Hospital in NJ
  
  

2022

2023

2023 & 2022 Magnet Designations

for 9 HMH Institutions

2022

Newsweek 2022 Best Hospitals USA

• HUMC - #57
  
  

2022

Newsweek 2022 America’s Best Addiction Treatment Centers

Blake Recovery Center at Carrier Clinic - #2

2023

Diversity Inc. 2023

Top Hospital and Health Systems

2022

Becker’s Hospital Review 2022

• Top Places to Work in Healthcare
  
  

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WE KEEP GETTING BETTER

At Hackensack Meridian Health, we help our patients live better, healthier lives – and we help one another succeed. Here, competitive benefits are just the beginning. It’s also about how our team members support one another and how we show up for our community. Together, we’re ready to transform health care and advance our mission to serve as a leader of positive change.

Join us and let’s keep getting better together.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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