Supervisor - Maintenance 1 (Evenings Mon-Thurs)

American Eagle Outfitters Inc.; Ottawa (KS); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health care benefits

401(k) retirement plan

Paid time off

Parental leave and benefits

Job summary

American Eagle Outfitters Inc. in Ottawa, KS is seeking a Maintenance Supervisor to lead a team responsible for the upkeep of a high-technology distribution center, including conveyor and material handling equipment, preventive and predictive maintenance, and safety programs.

You will coach technicians, coordinate PM/PdM tasks, manage budgets, and collaborate with facilities and operations to maintain uptime and efficiency while upholding AEO's safety standards.

Qualifications

• 2 years supervision/management in a warehouse/distribution/retail environment or equivalent; .com and/or omni-channel retailing
• Minimum 5+ years of previous maintenance experience
• Strong mechanical trade knowledge and experience
• Strong working knowledge with electrical systems
• Knowledge of lean concepts and methodology
• Programmable Logic Controller (PLC) experience a plus
• Knowledge of forklift and battery repair and maintenance, and preventive maintenance preferred
• Proficient in Google suite, gmail & Internet applications
• Strong analytical, prioritizing, interpersonal, problem‑solving, & planning skills
• Strong verbal and written communication skills
• Demonstrated collaborative skills and ability to work well within a team
• Ability to work with and influence peers and senior management and not afraid to be hands on when required
• Ability to work in a fast‑paced and deadline‑oriented environment
• Demonstrates safety awareness through process driven risk mitigation
• Ability to simultaneously manage multiple projects with effective leadership
• Self‑motivated with critical attention to detail, deadlines, and reporting

Responsibilities

• Lead hourly associates to oversee maintenance of conveyors, equipment, and building systems
• Direct preventive maintenance and repairs on conveyor and material handling equipment, electrical diagnosis and repair, facility maintenance and repair
• Monitor PM and PdM programs for all equipment in the distribution facility
• Maintain centralized organization of mechanical drawings, equipment inventory, work orders, and supplier/contractor listings
• Coordinate contractor on-site to avoid interruptions and meet DC needs and security
• Ensure Maintenance team participates in safety program development and committees
• Coach and develop Maintenance team for performance and safety, keeping facility safe and operational
• Develop training on PLC controls, forklift repairs, Dematic put‑to‑light systems and electrical work
• Promote high morale and safety; counsel on performance/attendance
• Partner with planning to develop weekly PM and PdM tasks and schedules
• Oversee record-keeping in MVP Plant per SOPs
• Measure KPIs to improve processes and procedures
• Frequent facility inspections to detect problems and recommend repairs
• Collaborate with DC supervisors to maintain positive employee relations
• Provide input on maintenance budget and report operating costs

Skills

Mechanical trade knowledge

Electrical systems knowledge

Lean concepts

PLC experience

Google Workspace proficiency

Communication skills

Problem-solving

Team leadership

Project management

Tools

PLC

Google Workspace (Gmail/Drive)

Job description

Maintenance Supervisor

A Maintenance Supervisor is responsible for leading and coaching a group of hourly associates in overseeing maintenance of distribution facilities, including conveyor, sortation, and other equipment repairs and maintenance within a state‑of‑the‑art, high‑technology distribution center. Responsibilities also include supporting the transition to omni‑channel fulfillment processing.

Reports to: Senior Manager, Maintenance

Supervises: Technicians levels of 1 through 5

Responsibilities

• Ensure customer service, quality, and safety standards are met in an efficient and innovative manner; partner with all departments to address issues, where needed
• Direct preventative maintenance and repairs on conveyor and material handling equipment, electrical diagnosis and repair, facility maintenance and repair, and general construction
• Monitor execution and reporting of approved preventative maintenance (PM) and predictive maintenance (PdM) programs for all equipment in the distribution facility, (including yard tractor equipment)
• Maintain centralized organization of all mechanical and building drawings, equipment inventory, work order history and supplier/contractor contact listings
• Partner with facilities department to assure proper electrical, structural, and mechanical issues are addressed when creating, repairing, or replacing any property related to the distribution facility
• Ensure Maintenance and Operations team partner for best practices across distribution facilities
• File maintenance and centralized organization of all mechanical and building drawings, equipment inventory, work order history, and supplier/contractor contact listings
• Coordinate contractor work on‑site to avoid interruption of facility operations and to remain within the constraints of DC needs and security
• Ensure Maintenance team acts as active participant in safety program development and committees
• Coach, develop, and train Maintenance team to facilitate performance of maintenance duties; keep the distribution facility clean, safe and operational at all times
• Develop structured training programs for team to gain working knowledge of PLC controls, forklift repairs/maintenance, Dematic put‑to‑light control systems and general electrical work
• Promote and maintain high employee morale and safety, and counsel employees for unacceptable performance/attendance
• Provide training on aerial platform equipment (scissor and boom lifts)
• Partner with planning team to develop weekly maintenance PM and PdM tasks and schedules
• Oversee and enforce good record‑keeping practices in MVP Plant in accordance with SOPs
• Measure and analyze key performance indicators to improve established processes and procedures
• Frequently inspect facilities to proactively detect potential problems and recommend the necessary repair or maintenance
• Work effectively with DC supervisors and managers to develop and maintain a positive employee relations environment
• Provide input in the development of maintenance budget, monitor spending, and report on operating costs within functional areas
• Administer company policies and procedures
• Additional duties as assigned
• Other duties as assigned

Learning & Development

• Infuse a team with passion, innovation, and teamwork through a focus on people and integrity - AEO, Inc.'s core values!
• Be a role model leader for others by: acting with integrity and respect, approaching responsibility with confidence and ownership, inspiring superior performance, and developing a track record of success.
• Manage team members coaching for growth and development; ensure department morale and engagement remains high.
• Utilize tools, resources, and new experiences to advance own skills and proactively seek out feedback to identify development opportunities.
• Champion change in a way that promotes and maintains high employee morale; strive for continuous improvements in all areas.
• Maintain a passion for winning!

Authority

• Performance management and hiring of associates
• Dictate destination of workflow and human resources
• Prepare and present associate reviews
• Accident investigation and recommendation for corrective action
• Oversee corrective actions on performance of outside contractors
• Research sources and purchase electrical equipment and parts to support business needs and growth

Qualifications

• 2 years Previous Supervisor/Management experience in a warehouse/distribution/retail environment or equivalent; .com and/or omni-channel retailing
• Minimum 5 or more years of previous maintenance experience
• Strong mechanical trade knowledge and experience
• Strong working knowledge and experience with electrical systems
• Strong knowledge and experience working with communication systems
• Knowledge of lean concepts and methodology
• Programmable Logic Controller (PLC) experience a plus
• Knowledge forklift and battery repair and maintenance, and preventative maintenance preferred
• Proficient in Google suite, gmail & Internet applications
• Strong analytical, prioritizing, interpersonal, problem‑solving, & planning skills
• Strong verbal and written communication skills
• Demonstrated collaborative skills and ability to work well within a team
• Ability to work with and influence peers and senior management and not afraid to be hands on when required
• Ability to work in a fast‑paced and deadline‑oriented environment
• Demonstrates safety awareness through process driven risk mitigation
• Ability to simultaneously manage multiple projects with effective leadership,
• Self‑motivated with critical attention to detail, deadlines, and reporting

Pay/Benefits Information

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part‑time or full‑time / exempt or non‑exempt), and years of service. For additional information, please click here .
• AEO may also provide discretionary bonuses and other incentives at its discretion.

Equal Employment Opportunity Statement

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.