Supervisor, Lot Operations - Manheim Atlanta

Cox Automotive; College Park (GA); On-site; USD 50,000 - 76,000; Full time

Benefits offered by this job

Vacation with pay

Holiday pay

Wellness stipend

Additional paid time off

Job summary

Cox Automotive in College Park, GA is seeking a hands-on Lot Operations Supervisor to oversee the daily activities of lot personnel and ensure efficient staging and movement of vehicles through the sale lanes.

The role requires 1+ year in management and 3+ years in lot operations, strong communication, valid driver's license, and the ability to work Monday–Friday with possible weekends; salary $50,400–$75,600.

Qualifications

• High School Diploma or GED with 5 years in a related field, automotive shop preferred.
• 1+ year in management or lead role; 3+ years lot operations experience preferred.

Responsibilities

• Assist with daily lot operations to ensure efficiency before and after sale.
• Supervise vehicle check-in area workflow and lane activities.
• Coordinate movement of vehicles from check-in to sale lanes and proper parking.
• Provide quality service and resolve customer problems.
• Inspect and maintain lot operations equipment and safety.
• Monitor, plan, and adjust staffing to meet workload and KPIs.
• Lead and coach lot operations staff and conduct performance reviews.
• Enforce policies and ensure safety initiatives are followed.

Skills

Management experience

Leadership

Communication

Customer service

Automotive knowledge

Safety awareness

Operations supervision

Driver's license

Physical stamina

Education

High School Diploma/GED

Tools

MS Office

Lot management software

Job description

Current Shift subject to change, but currently it will be:

• Monday - Friday with some occasional weekends as needed

This position supervises and directs the daily activities of the lot personnel and the lot operations function for the Auction and ensures the efficient, orderly and proper staging and moving of vehicles on the lot and through the sales lanes.

Job Responsibilities:

• Assist with lot operations on a daily basis to ensure efficient operations prior to and after sale.
• Supervise the daily operation of the vehicle check-in area by supervising and coordinating the activities and the workflow of the sale lot drivers, check-in personnel, lane captains and other lot operations employees.
• Ensure efficient lot operations by coordinating the movement of vehicles from check-in to the sale lanes. Supervise flow to ensure that incoming vehicles are received, stocked-in, numerated and parked in the proper areas.
• Provide quality service and interact with customers to resolve any problems that may occur.
• Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.
• Monitor lot damage and meet with Operations Manager on a regular basis to review and resolve potential lot operations problems.
• Coordinate with Reconditioning, Check-in, Factory and Fleet/Lease departments to schedule and prepare vehicles for sale, ensure accurate and efficient vehicle check in and proper sequence of vehicles.
• Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and monitoring work for accuracy and conformance to policies and procedures.
• Assist manager in counseling and disciplining employees as necessary. Under the direction of the manager, plan, monitor and evaluate employee job performance, and assist manager in conducting performance appraisals.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
• Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
• Enforce all company policies and procedures related to employee and customer conduct.
• Perform other duties as assigned by manager.

Qualifications:

• High School Diploma/GED and 5 years' experience in a related field (automotive shop preferred). The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.
• 1+ year of experience in management, supervisory, or lead role.
• Minimum of 3 years lot operations experience preferred.
• Experience in automobile industry or the Auction business preferred.
• Strong communication and interaction skills required.
• Competent supervisory and organizational skills required.
• Good computer and software knowledge.
• Safe drivers needed; valid driver's license required.
• Ability to drive vehicles with standard and automatic transmission.
• Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb.
• Manual dexterity, repetitive motion tasks.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

Work Environment:

Occasional exposure to moving mechanical parts hazard, electrical shock hazard and toxic or caustic chemicals. Moderate noise level. Exposure to all weather conditions.

USD 50,400.00 - 75,600.00 per year

Compensation:

Compensation includes a base salary in the range of $50,400.00 - $75,600.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations
• seven paid holidays throughout the calendar year
• and up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets