Supervisor, LED QC

Lmg, Llc; Las Vegas, Northern (NV, KY); Hybrid; USD 55,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision, life and(dis)

Flexible spending account

401(k) with company contribution

Paid time off

Company holidays

Job summary

LMG, a full-service event technology provider based in Las Vegas, NV, is seeking a Lead Quality Operations to drive quality control, develop teams, and implement robust procedures across production, packaging, and warehouse areas. You will collaborate with cross-functional leadership to align quality initiatives with business goals, while promoting safety, accountability, and continuous improvement.

This role offers growth opportunities and a focus on operational excellence in a dynamic

Qualifications

• High school diploma or equivalent is required.
• GDAP qualifications or 5–7 years in audiovisual operations, quality assurance, inventory control, or related warehouse environment.
• Experience leading teams, setting priorities, and managing performance.
• Strong problem-solving and analytical skills with the ability to identify issues and drive effective solutions.
• A commitment to safety, quality, and continuous improvement.
• Ability to build strong working relationships across departments and influence positive change.

Responsibilities

• Coordinate daily quality control activities by assigning work, setting priorities, and directing team efforts.
• Develop, implement, and maintain quality control procedures that support established standards and customer expectations.
• Monitor production, packaging, and warehouse quality outcomes to ensure consistency and reliability.
• Improve operational systems, workflows, policies, and reporting processes that support stronger business performance.
• Play a key role in long-term planning initiatives focused on operational excellence.
• Contribute to organizational planning and strategy as part of the management team.
• Set clear goals and expectations for direct reports.
• Provide timely feedback, recognize strong performance, and address performance gaps.
• Identify training and development opportunities that help team members grow professionally.
• Support performance reviews and career development planning.
• Track and document customer feedback related to product performance, specifications, and reliability.
• Use quality data and operational insights to drive corrective actions and process improvements.
• Collaborate with operational leaders and cross-functional teams to implement changes effectively and efficiently.
• Support workforce planning efforts to ensure staffing aligns with approved business needs.
• Conduct regular safety audits within assigned areas.
• Promote a culture of accountability, continuous improvement, and operational discipline.

Skills

Quality control

Team leadership

Problem solving

Analytical skills

Safety culture

Education

High school diploma or equivalent

Job description

Location: Las Vegas, NV | Full Time | Pay Range: $54,678.86-$65,878.15/YR (Based on experience and qualifications)

Why This Role Matters

Quality is more than inspection. It's the discipline that protects customer confidence, supports operational performance, and drives continuous improvement. In this role, you'll lead quality control efforts, develop your team, and help create the systems and processes that strengthen performance across the business.

About LMG

LMG is a full-service event technology provider delivering video, audio, lighting, and LED solutions for corporate events, conventions, and live productions. Founded in 1984, LMG has grown from a one-room video rental office into a trusted partner for Fortune 500 companies across the nation and worldwide. As part of the ETP family of brands, we go Beyond Technology by providing innovative solutions you can trust.

What You'll Do

Lead Quality Operations

• Coordinate daily quality control activities by assigning work, setting priorities, and directing team efforts.
• Develop, implement, and maintain quality control procedures that support established standards and customer expectations.
• Monitor production, packaging, and warehouse quality outcomes to ensure consistency and reliability.
• Improve operational systems, workflows, policies, and reporting processes that support stronger business performance.
• Play a key role in long-term planning initiatives focused on operational excellence.
• Contribute to organizational planning and strategy as part of the management team.

Develop and Coach Your Team

• Set clear goals and expectations for direct reports.
• Provide timely feedback, recognize strong performance, and address performance gaps.
• Identify training and development opportunities that help team members grow professionally.
• Support performance reviews and career development planning.
• Track and document customer feedback related to product performance, specifications, and reliability.
• Use quality data and operational insights to drive corrective actions and process improvements.

Partner Across the Business

• Collaborate with operational leaders and cross-functional teams to implement changes effectively and efficiently.
• Support workforce planning efforts to ensure staffing aligns with approved business needs.

Champion Safety and Accountability

• Conduct regular safety audits within assigned areas.
• Promote a culture of accountability, continuous improvement, and operational discipline.

What You Bring

• High school diploma or equivalent.
• GDAP qualifications or 5–7 years of experience in audiovisual operations, quality assurance, inventory control, or a related warehouse environment.
• Experience leading teams, setting priorities, and managing performance.
• Strong problem-solving and analytical skills with the ability to identify issues and drive effective solutions.
• A commitment to safety, quality, and continuous improvement.
• The ability to build strong working relationships across departments and influence positive change.

Why You'll Love It Here

• Lead meaningful quality initiatives that directly impact customer satisfaction and operational success.
• Influence processes, systems, and long-term improvement strategies.
• Grow and develop a team while building your own leadership experience.

Medical, dental, vision, life and disability insurance, flexible spending account, 401(k) with company contribution, paid time off, and company holidays.

Equal Opportunity Employment

Entertainment Technology Partners and its family of brands are proud to be an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations to qualified individuals with disabilities and to disabled veterans throughout the application and hiring process. If you need an accommodation to apply, let us know and we will work with you.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.