Supervisor IT

dycomind; Selma (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off & Holidays

Medical, dental, vision insurance

401(k) with company match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Gym discounts

Job summary

dycomind is seeking an IT Supervisor in Selma, TX to lead IT support and development staff, manage hardware and telecom resources, and drive technology initiatives aligned with business goals.

The role requires strong leadership, strategic thinking, and hands-on technical knowledge across Windows environments, SQL, and reporting tools. Occasional travel within the company footprint is expected.

Qualifications

• Bachelor’s degree in Information Technology or related field with 4–6 years of related experience.
• Leadership experience with employee development and engagement.
• Strong problem solving and customer service focus.
• Ability to manage in fast-paced environment with stakeholders.
• Team oriented with independent work capability.
• Excellent written and verbal communication skills.
• Knowledge of IT hardware/software and common applications.
• Willingness to travel occasionally within the company footprint.

Responsibilities

• Supervises IT Support and Development staff and leads recruitment efforts.
• Develops individual employee development plans and tracks progress.
• Manages IT hardware forecast, inventory and asset disposal.
• Administers telecom accounts, audits billing and future needs.
• Writes and updates programs for business functions; tests systems.
• Analyzes and adapts programs to changing business requirements.
• Provides strategic support to IT Director and business leaders.
• Documents processes and trains staff on new procedures.
• Collaborates to design and implement technological solutions.
• Provides timely reporting of business data to support decisions.
• Ensures IT infrastructure and assets are properly managed and secured.
• Performs other duties as assigned.

Skills

Leadership

Employee development

Problem solving

Customer service

Team oriented

Independent work

Communication

Confidential information handling

Education

Bachelor’s Degree in Information Technology

Tools

Windows 7/10

Microsoft Office

Remote Session

Mobile Device Management

Google Apps for Business

Visual Studio (C#)

MS Access VBA

MS SQL Server/Power BI

Job description

Job Title: Supervisor IT

Job Location (Short): Selma, TX

Workplace Type: Office

Employment Type: Salaried

Discover a more connected career

Under the direction of the Director of PMO, this position provides leadership and direction to IT support personnel. Additionally, the IT Supervisor leads and directs as well as assists personnel to gather and review business department requirements, collaboratively design and implement solutions, maintain and document new processes, and communicate them to the end users.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What you’ll do

• Supervises IT Support and Development staff:

  • Maintains, trains and effectively leads an appropriate workforce in coordination with Human Resources and in congruence with applicable processes and/or procedures;

  • Assists to recruit and hire new IT staff

  • Conducts employee performance discussions on a regular basis. Provides regular positive and negative feedback in a timely manner. Appropriately documents periodic performance reviews in accordance with current review processes and performance observations, discussions and disciplinary actions;

  • Creates individual employee development plans;

  • Seeks and implements opportunities for employee development;

• Manages the IT hardware forecast and hardware inventory. Approves asset purchase requests and manages asset disposal process;

• Manages telecommunications system accounts - audits and reconciles billing and assesses current and future need;

• Assists with writing, programming and updating computer programs for use in various business functions;

• Conducts systems testing to validate functionality to ensure proper operation and correct programming errors as necessary;

• Analyzes, repairs and modifies existing programs to adapt to new business requirements;

• Provides strategic business support for Director of IT and Business Analytics and other business leaders as needed;

• Documents processes and procedures as they are being developed and during subsequent revisions;

• Assists in the training of new procedures;

• Works collaboratively with others to gather information and develop potential technological solutions, then oversees the development and implementation of those solutions;

• Supports business analysis initiatives by providing accurate and timely reporting of business data;

• Provides backup support to IT staff for network, hardware and software infrastructure needs;

• Oversees IT inventory process, ensuring timely and accurate inventory reporting. This includes the oversight of IT personnel to ensure timely return or disposal of Company-owned assets in alignment with the Company’s hardware return process;

• Other duties as assigned.

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What you’ll need

• Bachelor’s Degree in Information Technology and 4-6 years of related work experience or combination of education and experience;

• Strong leadership skills with a focus on employee development and engagement;

• Problem solver and critical thinker;

• Strong customer service focus;

• Ability to control essential job functions in a fast-paced environment, maintaining balance with internal and external stakeholders;

• Team oriented, keeping organizational success at the forefront;

• Driven;

• Self-motivated with the ability to work independently on assigned tasks with minimum guidance;

• Manage highly confidential information;

• Effective, respectful and professional written and verbal communication;

• Knowledge of and ability to troubleshoot problems/configure prominent business computer hardware, software applications and operating systems with a focus on quality including, but not limited to:

• Windows 7/10; Microsoft Office;

• • Printer Support (TCP/IP Settings, SMTP, etc.);

  • Installing network printers and troubleshoot printer connectivity problems;

  • Knowledge of and ability to use Remote Session (e.g., LogMeIn Rescue, VNC, etc.);

  • Android & IOS mobile technologies;

  • Mobile Device Management (e.g., Airwatch)

  • Experience with Google Apps for business preferred.

  • Table Structure, Query Design, Unbound Form Design

  • Visual Studio (C#)

  • MS Access VBA

  • MS SQL Server Databases, MS SQL Server Reporting Services / Report writing software (ie:PowerBi, SQL Server BI Development Studio, SQL Structured Query, etc.)

  • General understanding of IT hardware and software support.

• Occasional travel throughout the Company footprint is required.

Why grow your career with us
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.