Supervisor - Insurance Collections- Bone Marrow Transplant

10 John C. Lincoln Medical Center; United States; Ibrido; USD 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

10 John C. Lincoln Medical Center in Phoenix, AZ seeks an Insurance Collections Supervisor to oversee AR collections, coordinate with payers, and ensure compliance with HIPAA and payer guidelines. This telecommute role offers occasional in-office days.

Responsibilities include supervising staff, managing aging, payer audits, and process improvements within Patient Financial Services.

Competenze

• High School Diploma or GED Required
• Associates Preferred
• 3 years experience in Collections or Billing. Required
• 3 years experience in Patient Accounting experience Required
• 2 years leadership experience Preferred
• Business College certification Preferred

Mansioni

• The Insurance Collections Supervisor will supervise, plan, and organize the daily operations of collecting on the accounts receivable. Trains, educates and develops staff.
• Monitors collector work queues for timely follow-up of accounts to ensure aging A/R reduction and ensures payer audits are completed accurately.
• Completes monthly Aging for collections and aging for payer meetings, including agenda and minutes.
• Maintains knowledge of HIPAA, federal regulations, hospital policy and reimbursement criteria; participates in process improvement.
• Serves as a resource for Patient Financial Services within departments and personnel.

Descrizione del lavoro

Primary City/State: Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027 Category: Billing and Revenue Cycle Shift: Day Department: Patient Financial Services

Telecommute position with occasional in office days. Need someone with Bone Marrow Transplant collections experience.

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities

JOB SUMMARY

• The Insurance Collections Supervisor will supervise, plan, and organize the daily operations of collecting on the accounts receivable. Works closely with numerous payers and insurance products, including but not limited to Commercial, Workman's Compensation, Medicare Advantage, Medicare and Medicaid (AHCCCS). Relies on experience and judgment to plan and accomplish AR goals. Responsible for understanding managed care contracts and requirements for regulatory reporting and compliance for Medicare/AHCCCS and all other government or payer guidelines. Trains, educates and develops staff. Responsible for maintaining adequate staffing levels to effectively collect accounts receivables, as well as monitoring employee productivity and quality of work.
• Supervises the personnel assigned to the section. Monitors employee productivity as well as the quality of their work. Assists staff with issues related to training, personnel matters (i.e. payroll, discipline, vacation and time off requests) and information system issues. Interviews and hires staffs as necessary as well as completing annual evaluations for the staff. Maintains employee tracking logs.
• Monitors collector work queues for timely follow-up of accounts to ensure overall reduction of aged A/R. Ensures all payer audits are completed accurately and timely. Oversees special projects and reviewing of reports as assigned.
• Completes monthly Aging for collections as well as completing the aging for payer meetings including the agenda and meeting minutes. Monitors payer Issue logs monthly and works closely with the Payer Provider Representative for resolutions of the aged A/R.
• Maintains level of knowledge for HIPAA, federal regulations, hospital policy and reimbursement criteria. Attends departmental meetings in order to enhance communications within departments. Participates in process improvement.
• Serves as a resource for Patient Financial Services within departments and personnel.
• Performs other duties as assigned.

ESSENTIAL FUNCTIONS

• Supervises the personnel assigned to the section. Monitors employee productivity as well as the quality of their work. Assists staff with issues related to training, personnel matters (i.e. payroll, discipline, vacation and time off requests) and information system issues. Interviews and hires staffs as necessary as well as completing annual evaluations for the staff. Maintains employee tracking logs.
• Monitors collector work queues for timely follow-up of accounts to ensure overall reduction of aged A/R. Ensures all payer audits are completed accurately and timely. Oversees special projects and reviewing of reports as assigned.
• Completes monthly Aging for collections as well as completing the aging for payer meetings including the agenda and meeting minutes. Monitors payer Issue logs monthly and works closely with the Payer Provider Representative for resolutions of the aged A/R.
• Maintains level of knowledge for HIPAA, federal regulations, hospital policy and reimbursement criteria. Attends departmental meetings in order to enhance communications within departments. Participates in process improvement.
• Serves as a resource for Patient Financial Services within departments and personnel.
• Performs other duties as assigned.

EDUCATION

• High School Diploma or GED Required
• Associates Preferred

EXPERIENCE

• 3 years experience in Collections or Billing. Required
• 3 years experience in Patient Accounting experience Required
• 2 years leadership experience Preferred

LICENSES AND CERTIFICATIONS

Business College certification Preferred

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