Supervisor - Insurance Collections- Bone Marrow Transplant

HonorHealth; Phoenix (AZ); Hybrid; USD 55,000 - 85,000; Full time

Job summary

HonorHealth is seeking an Insurance Collections Supervisor in a telecommute role with occasional in-office days in the Phoenix, AZ area. You will supervise accounts receivable collections, coordinate with Commercial, Medicare/Medicaid payers, and oversee aging analyses and audits.

The role requires 3 years in collections or billing, 3 years in patient accounting, and 2 years of leadership experience. A High School Diploma or GED is required, with an Associates degree preferred.

Qualifications

• 3 years experience in Collections or Billing, required.
• 3 years patient accounting experience, required.
• 2 years leadership experience, preferred.
• High School Diploma or GED required.

Responsibilities

• Supervises the personnel assigned to the section and monitors productivity and quality.
• Interacts with payers and audits, and oversees reports and projects.
• Manages monthly aging and payer meetings with agendas and minutes.
• Ensures compliance with HIPAA and reimbursement criteria; participates in process improvements.
• Serves as a resource within Patient Financial Services and other departments.
• Performs other duties as assigned.

Skills

Collections experience

Billing

Leadership

Education

High School Diploma or GED

Associates degree preferred

Job description

Primary City/State: Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027

Category: Billing and Revenue Cycle

Shift: Day

Department: Patient Financial Services

Telecommute position with occasional in office days. Need someone with Bone Marrow Transplant collections experience.

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

The Insurance Collections Supervisor will supervise, plan, and organize the daily operations of collecting on the accounts receivable. Works closely with numerous payers and insurance products, including but not limited to Commercial, Workman's Compensation, Medicare Advantage, Medicare and Medicaid (AHCCCS). Relies on experience and judgment to plan and accomplish AR goals. Responsible for understanding managed care contracts and requirements for regulatory reporting and compliance for Medicare/AHCCCS and all other government or payer guidelines. Trains, educates and develops staff. Responsible for maintaining adequate staffing levels to effectively collect accounts receivables, as well as monitoring employee productivity and quality of work.

ESSENTIAL FUNCTIONS

• Supervises the personnel assigned to the section. Monitors employee productivity as well as the quality of their work. Assists staff with issues related to training, personnel matters (i.e. payroll, discipline, vacation and time off requests) and information system issues. Interviews and hires staffs as necessary as well as completing annual evaluations for the staff. Maintains employee tracking logs.
• Monitors collector work queues for timely follow-up of accounts to ensure overall reduction of aged A/R. Ensures all payer audits are completed accurately and timely. Oversees special projects and reviewing of reports as assigned.
• Completes monthly Aging for collections as well as completing the aging for payer meetings including the agenda and meeting minutes. Monitors payer Issue logs monthly and works closely with the Payer Provider Representative for resolutions of the aged A/R.
• Maintains level of knowledge for HIPAA, federal regulations, hospital policy and reimbursement criteria. Attends departmental meetings in order to enhance communications within departments. Participates in process improvement.
• Serves as a resource for Patient Financial Services within departments and personnel.
• Performs other duties as assigned.

EDUCATION

• High School Diploma or GED Required
• Associates Preferred

EXPERIENCE

• 3 years experience in Collections or Billing. Required
• 3 years experience in Patient Accounting experience Required
• 2 years leadership experience Preferred

LICENSES AND CERTIFICATIONS

• Business College certification Preferred

We're all in for your career.