SUPERVISOR II

State of California; Sacramento (CA); Hybrid; USD 88,000 - 109,000; Full time

Job summary

State of California is seeking a Supervisor II to oversee the Crisis Care Section and direct staff and crisis care units. The role focuses on managing high-priority workloads for the 988 Suicide & Crisis Lifeline program and Medi-Cal Mobile Crisis Services, providing lifesaving behavioral health interventions across California.

The Section Chief acts as a subject matter expert, leads staff, analyzes data, develops alternatives, and advises administrators on Crisis Care services, with occasional

Qualifications

• Oversees the Crisis Care Section and directs the work of staff and units.

Responsibilities

• Develop, implement, and administer the 988 Suicide & Crisis Lifeline program and the Medi-Cal Mobile Crisis Services benefit.
• Provide leadership to a team, analyze complex issues, and advise administrators on Crisis Care services.
• Support daily operations, conduct personnel duties, and conduct trainings; travel up to 5% with overnight stay.

Job description

$7,872.00 - $9,781.00 per Month. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/9/2026

About this Role:

Under general direction of the Manager II, the Supervisor II (Section Chief) oversees the functions of the Crisis Care Section and directs the work of direct staff and the work and staff in the Crisis Care Units.

The Section Chief is responsible for managing the high priority workload associated with the development, implementation, and administration of the 988 Suicide & Crisis Lifeline (988) Program and the Medi-Cal Mobile Crisis Services benefit, to provide lifesaving behavioral health interventions for California's high-risk populations.

The Section Chief serves as a Subject Matter Expert in matters relating to the implementation and administration of the Section's programs. The Section Chief is required to effectively lead a team; reason logically and creatively and utilize a variety of analytical techniques to resolve complex governmental and managerial problems; develop and evaluate alternatives; analyze data and present ideas and information effectively both orally and in writing; and consult with and advise administrators or other interested parties on areas related to Crisis Care Section services.

The Section Chief also supports the daily operations of staff within the section, conducts personnel duties, plans and conducts trainings, and provides short-term back up to the Community and Crisis Care Programs Branch in the Chief's absence. Travel may be required up to 5% of the time with up to one day overnight stay.

This classification was previously known as the Staff Services Manager II classification and is now referred to as the Supervisor II classification, effective January 1, 2026.

This position is not eligible for a visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship by the start date of employment.

This position is subject to the Department's Conflict of Interest Code and filing a Statement of Economic Interests (Form 700) when assuming office, annually while in office, and upon leaving office.

You will find additional information about the job in the Duty Statement.

Working Conditions

Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• SUPERVISOR II

SUPERVISOR II $7,872.00 - $9,781.00. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: United States

Telework: Hybrid

Job Type: Permanent, Full Time

Department Information

DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all.

DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom.

Special Requirements

Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.

Supplemental Application Requirement Section:

• Applicants must include a Supplemental Application (SA) for this recruitment. You must provide specific information in your response(s) which demonstrates how your knowledge, skills, and training meet the needs of this position. The DHCS may not consider applicants who fail to provide an SA with their application. Resumes do not take the place of the SA.

The SA response must be no more than two pages in length, double-spaced and using 12-point Arial font. You must indicate your Full Name and Job Control Number at the top right corner.

Respond directly to the following Supplemental Application question(s):

• Describe a time when you had to manage competing priorities with limited resources or staff shortages. How did you allocate your team to meet deadlines without risking burnout?

Candidates who fail to provide an SA with their application or do not follow SA instructions may be disqualified. Resumes do not take the place of the SA.

Travel may be required up to 5% of the time and may require overnight travel with up to one day overnight stay.

Desirable Qualifications

• Ability to work collaboratively with multidisciplinary staff and stakeholders, both internal and external.
• Ability to take initiative.
• Ability to interpret legislation and implement policy changes.
• Strong problem-solving skills.
• Strong writing skills, analytical skills, and effective communication skills.

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Medical/Dependent Care Reimbursement Accounts

provides more information about our commitment to serving Californians and organizational excellence.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position to the Department's EEO Office.

EEO Contact:
EEO Officer
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Telework and Salary Information

Telework: This position is currently eligible for telework. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 - 14203. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position may be located in Sacramento, San Francisco, Richmond, Fresno, Los Angeles, Santa Anna, Rancho Cucamonga, Burbank, and San Diego. For a list of possible DHCS office assignment location addresses, please reference the reporting location document attached to the duty statement on this job advertisement.

Personal Leave Program (PLP) 2025 agreement:

Salary: Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

Additional Information

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.