SUPERVISOR I

State of California; San Francisco (CA); Hybrid; USD 80,000 - 99,000; Full time

Job summary

The State of California is seeking a Supervisor I in the Division of Administrative Services, Office of Legal Support Services, Case Management Section. The role requires supervising staff, leveraging ProLaw and Cognos, and delivering accurate analytics to support legal operations.

The position offers hybrid work after probation and involves coordinating multiple stakeholders while maintaining a strong focus on data quality and process improvement. Final filing date is November 5, 2026.

Qualifications

• Experience with business intelligence, report development, data analysis, and reporting tools.
• Knowledge of case management systems, preferably ProLaw or comparable legal case management applications.
• Ability to analyze business requirements, resolve complex reporting issues, and ensure data accuracy.
• Experience managing competing priorities, projects, and customer expectations in a deadline-driven environment.
• Strong communication, collaboration, quality assurance, and process improvement skills.

Responsibilities

• Supervise Case Management Section project supervisors and analytical support staff.
• Familiar with ProLaw and Cognos; oversee use of the AGO enterprise tools.
• Analyze business requirements and ensure data accuracy across reporting deliverables.
• Coordinate priorities and projects to meet deadlines and stakeholder expectations.

Skills

Business intelligence

Data analysis

Reporting tools

Project management

Communication

Tools

ProLaw

Cognos

Job description

$7,172.00 - $8,910.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/5/2026

Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off

Under the general direction of the Supervisor II, the Supervisor I utilizes the principles, practices and trends of public and business administration, including personnel management, program analysis and evaluation, program planning, and procurement. The Supervisor I works closely with CMS Supervisors, CMS technical staff, Legal Executive, Legal Division Managers, Legal Practice Areas, Division of Administrative Services, Programs (Legal Support Operations and Budget and Accounting Units) and CJIS Technical Programs in support of the legal enterprise. The Supervisor I is familiar with project management principles and practices. The Supervisor I provides daily supervision of Case Management Section project supervisors (analytical support staff). Additional supervision may include Student Assistants or Office Technicians. The Supervisor I is familiar with ProLaw, the Attorney General Office’s (AGO) enterprise-wide case management system, and Cognos, the AGO’s business intelligence, reporting and analysis tools.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position offers a hybrid work schedule (a combination of in-office and remote work) after successfully completing a portion of the probationary period, based on demonstrated knowledge and skills. If you value work/life balance, reduced commuting costs, and scheduling flexibility, this position may be great for you!

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• SUPERVISOR I

# of Positions: 1

Telework: Hybrid

Job Type: Permanent, Full Time

Work Shift: 8am to 5pm

Work Week: Monday - Friday

Department Information

• This position is located in the Division of Administrative Services, Office of Legal Support Services, Case Management Section in Sacramento (JC-535213), and may be filled in either Oakland (JC-535347), San Francisco (JC-535365), Los Angeles (JC-535368), or San Diego (JC-535372).Please clearly indicate your preferred city in the Explanations section of your State Application. You only need to apply to one of the Job Controls to be considered for the position.


• Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.


• Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights your salary will be determined in accordance with the applicable laws, rules, and regulations


• Please visit the Attorney General’s website for more information at www.oag.ca.gov .

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR .

Special Requirements

• A fingerprint check will be required.


• Clearly indicate the Job Control Code (JC-535365) and the title of this position in the \"Examination or Job Title(s) For Which You Are Applying\" section located on the first page of your State Application.


• Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education duties. All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process.


• If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Experience with business intelligence, report development, data analysis, and reporting tools.

Knowledge of case management systems, preferably ProLaw or comparable legal case management applications.

Ability to analyze business requirements, resolve complex reporting issues, and ensure data accuracy.

Experience managing competing priorities, projects, and customer expectations in a deadline-driven environment.

Strong communication, collaboration, quality assurance, and process improvement skills.

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Rafael Rodriguez
[phone]
[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.

EEO Contact:
EEO Officer
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Link

To be considered for the job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have eligibility, you must take the exam for this classification.

Please note: A separate application is required for the examination and must be submitted to the address on the examination bulletin.Examination links can be found below:

Supervisor I Exam Link: Exam Bulletin | CalCareers

Applicants are prohibited from using artificial intelligence software (e.g., ChatGPT, Claude AI) in the creation of the Statement of Qualifications.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.