Supervisor, Health and Wellness - Aquatics

TriHealth; Blue Ash (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

TriHealth in Blue Ash, OH, seeks an Aquatics Manager to recruit, train, schedule and supervise lifeguards, instructors and water fitness staff, while developing programming and overseeing budget and vendor coordination.

You will ensure safety and cleanliness of pool areas, provide Manager on Duty coverage, and lead a team to deliver high-quality aquatic services to the community.

Qualifications

• Bachelor's degree in Health and Fitness or related field is required.
• 1 - 2 years of experience in aquatics operations, lifeguarding, swim instruction, aquatic programming, or water-based fitness instruction is required.
• Up to 1 year of experience in a supervisor, lead lifeguard, head instructor, shift lead, or coordinator role is required.
• 3 - 4 years of experience in aquatics leadership, pool operations, swim lesson management, or recreation/fitness center aquatics is preferred.

Responsibilities

• Works as part of the community center or site's leadership team, attends and contributes to required meetings, and models professionalism.
• Provides Manager on Duty coverage and performs leadership, service recovery, safety, and facility oversight responsibilities.
• Develops the annual aquatics program plan, staffing model, and operating budget for assigned areas.
• Oversees aquatics staffing including hiring, training, scheduling, evaluation of lifeguards, swim instructors, and water-based group fitness instructors.
• Coordinates aquatic vendors, maintenance partners, and TriHealth staff to ensure safe, clean, efficient, and effective pool operations and utilization.
• Coordinates and oversees daily pool operations, including pool chemicals, water volumes, chemical inventory, water temperature, shutdown planning, and maintenance communication.
• Delivers swim lessons, aquatic classes, lifeguard shifts, or on-deck supervision as appropriate.

Skills

Communication skills

Scheduling

Leadership

Customer service

Education

Bachelor's Degree in Health and Fitness or related field

Tools

Word

PowerPoint

Excel

Job description

Job Description

This position is responsible for recruiting, hiring, training, scheduling, and supervising aquatics personnel, including lifeguards, swim instructors, and water-based group fitness instructors. The incumbent develops and evaluates aquatic programming, maintains customer satisfaction, ensures the safety and cleanliness of pool areas, supports pool operations and vendor coordination, prepares annual budget inputs for the aquatics area, and provides Manager on Duty coverage on a rotational basis.

Job Overview

This position is responsible for recruiting, hiring, training, scheduling, and supervising aquatics personnel, including lifeguards, swim instructors, and water-based group fitness instructors. The incumbent develops and evaluates aquatic programming, maintains customer satisfaction, ensures the safety and cleanliness of pool areas, supports pool operations and vendor coordination, prepares annual budget inputs for the aquatics area, and provides Manager on Duty coverage on a rotational basis.

Job Requirements

Bachelor's Degree in Health and Fitness or related field. (Required)

• 1 - 2 years of experience in aquatics operations, lifeguarding, swim instruction, aquatic programming, or water-based fitness instruction. (Required)
• Up to 1 year of experience in a supervisor, lead lifeguard, head instructor, shift lead, or coordinator role. (Required)
• 3 - 4 years of experience in in aquatics leadership, pool operations, swim lesson management, or recreation/fitness center aquatics. (Preferred)

Excellent written, verbal and interpersonal communication skills, computer application skills, Word, PowerPoint, Excel, and scheduling tools.

Programs with children, adults, adolescents, seniors, families, beginners, and special populations.

Basic Life Support (BLS) Required

Lifeguarding Instructor Required

Other Water Safety Instructor, aquatic instruction, certified fitness instructor/personal trainer, or ability to obtain required certifications within 6 months based on program needs. Required

Job Responsibilities

• Works as part of the community center or site's leadership team, attends and contributes to required meetings, and models professionalism.
• Provides Manager on Duty coverage and performs all associated leadership, service recovery, safety, and facility oversight responsibilities.
• Develops the annual aquatics program plan, staffing model, and operating budget for assigned areas.
• Oversees aquatics staffing including hiring, training, scheduling, evaluation of lifeguards, swim instructors, and water-based group fitness instructors.
• Coordinates aquatic vendors, maintenance partners, and TriHealth staff to ensure safe, clean, efficient, and effective pool operations and utilization.
• Coordinates and oversees daily pool operations, including pool chemicals, water volumes, chemical inventory, water temperature, shutdown planning, and maintenance communication.
• Delivers swim lessons, aquatic classes, lifeguard shifts, or on-deck supervision as appropriate.

Other Related Information

Direct Report FTEs = 3-9 Must maintain current aquatics certifications as required, model emergency readiness, and ensure safe aquatic operations at all times.

Working Conditions

• Bending - Occasionally
• Climbing - Occasionally
• Concentrating -
• Continuous Learning - Occasionally
• Hearing: Conversation - Frequently
• Hearing: Other Sounds - Frequently
• Interpersonal Communication - Frequently
• Kneeling - Occasionally
• Lifting <10 Lbs. - Occasionally
• Lifting 50+ Lbs. - Rarely
• Lifting <50 Lbs. - Occasionally
• Pulling - Occasionally
• Pushing - Occasionally
• Reaching - Occasionally
• Reading - Occasionally
• Sitting - Rarely
• Standing - Frequently
• Stooping - Rarely
• Talking - Frequently
• Thinking/Reasoning - Frequently
• Use of Hands - Frequently
• Color Vision - Frequently
• Visual Acuity: Far - Frequently
• Visual Acuity: Near - Frequently
• Walking - Frequently

Leadership Performance Standards

Leadership Performance Standards

Achievement Of Annual Pillar Goals

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:

• Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance

Leadership Competencies

TriHealth Way of Leading

TriHealth Way of Serving

Transformation Change

Drive for Results

Build Organizational Talent

Leadership Tactics

• Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.
• Regularly Round on Team Members, using questions from the rounding log.
• 25 or fewer team members = monthly
• 26-50 team members = every other month
• 51+ (and optional team members) = quarterly

Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.

Model, coach and validate team members use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).

Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.