Supervisor, Guest Services

Alaskajobs; Alaska; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Travel - FREE CRUISE AFTER YOUR FIRST季

Reward for Referral Program

Experience – Of a lifetime!

Rewards & Incentives

Community Service

Employee Activities

Professional Growth

Job summary

HAP Alaska Yukon is seeking a Guest Service Assistant Manager to lead the guest service desk and support hotel operations. You will solve problems, ensure smooth service, and uphold company policies while guiding staff and delivering memorable hospitality.

This role emphasizes service excellence, teamwork, integrity, and ongoing professional growth, with a focus on guest satisfaction, efficiency, and adherence to procedures in a dynamic hotel environment.

Job description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

The Guest Service Assistant Managers are the ultimate problem-solvers and a vital position for our hotel operations. You will oversee all guest service desk operations while providing excellent service to our guests and employees. The Assistant Guest Service Manager will apply knowledge of company products, optional tours, services, local information, policies, and procedures while supporting the overall goals of the company.

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.