Manager, Guest Services

Alaskajobs; Alaska; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Free cruise

Referral program

Experiential work

Rewards & incentives

Community service

Employee activities

Professional growth

Job summary

HAP Alaska Yukon is seeking a Guest Services Manager to oversee the bustling front desk and contribute to all hotel operations. You'll ensure exceptional service for guests and staff, apply knowledge of our policies and local information, and support the company's goals while delivering a memorable Alaska experience.

This role emphasizes teamwork, guest satisfaction, and smooth coordination with departments across the property, with opportunities for professional growth and involvement in

Job description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Our Guest Services Manager oversees the buzzing hub of the hotel and is a vital position for all hotel operations. You will oversee all guest service desk operations while providing excellent service to our guests and employees. The Guest Services Manager will apply knowledge of company products, optional tours, services, local information, policies, and procedures while supporting the overall goals of the company. Be part of the team who shares their backyard with guests. Live a summer of adventure and memories, creating your own and those for others.

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.