Supervisor Front Services - Full Time (Paris LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

Caesars Entertainment in Las Vegas, NV, is seeking a Supervisor Front Services for Paris Las Vegas to lead all Front Services operations on-site and deliver exceptional guest experiences. The role emphasizes staffing, budgeting, and daily operations within a high-volume hospitality setting.

You will develop and coach team members, monitor service standards, and collaborate across departments to ensure a seamless guest journey while maintaining Caesars’ standards and culture.

Qualifications

• Bachelor's degree in Hospitality, Hotel Management, Business Administration, or related field is preferred.
• Minimum three years of supervisory or management experience in a hotel or hospitality environment preferred.
• Two to three years of customer service experience required; hospitality industry experience preferred.
• Strong leadership, organizational, planning, decision-making, and communication skills.
• Proficient in Microsoft Office applications, including Word and Excel.
• Flexible schedule with the ability to work any shift, including weekends and holidays.

Responsibilities

• Lead, direct, and oversee all Front Services operations to ensure exceptional guest service and compliance with company policies and procedures.
• Maintain high service standards by monitoring operations, addressing guest needs, and fostering a culture of hospitality and professionalism.
• Manage departmental staffing, scheduling, labor costs, and operating expenses to support service goals and budget requirements.
• Develop, coach, evaluate, recognize, and discipline team members while promoting positive employee relations, engagement, and accountability.
• Provide leadership and direction by delegating responsibilities, empowering employees, setting performance expectations, and delivering constructive feedback.
• Plan, prioritize, and coordinate daily operations, projects, and resources to meet business objectives and evolving guest needs.
• Resolve employee and guest concerns professionally, exercising sound judgment, problem-solving skills, and conflict resolution techniques.
• Collaborate effectively with other departments to ensure seamless operations and a positive guest experience.
• Inspire and motivate team members to achieve performance goals, embrace change, and contribute to a teamwork-oriented environment.
• Support strategic initiatives, process improvements, and other duties or special projects as assigned.

Skills

Leadership

Customer service

Communication

Education

Bachelor's degree in Hospitality, Hotel Management, Business Administration, or related field

Tools

Microsoft Office (Word & Excel)

Job description

Supervisor Front Services - Full Time (Paris LV)

Las Vegas, NV, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Responsible for leading all Front Services operations to deliver exceptional guest experiences, maintain service excellence, manage staffing and departmental resources, and foster a high-performing team environment. Oversees daily operations, employee development, budgeting, scheduling, and interdepartmental collaboration while ensuring adherence to company standards and operational objectives.

How You Will Create the Extraordinary

• Lead, direct, and oversee all Front Services operations to ensure exceptional guest service and compliance with company policies and procedures.
• Maintain high service standards by monitoring operations, addressing guest needs, and fostering a culture of hospitality and professionalism.
• Manage departmental staffing, scheduling, labor costs, and operating expenses to support service goals and budget requirements.
• Develop, coach, evaluate, recognize, and discipline team members while promoting positive employee relations, engagement, and accountability.
• Provide leadership and direction by delegating responsibilities, empowering employees, setting performance expectations, and delivering constructive feedback.
• Plan, prioritize, and coordinate daily operations, projects, and resources to meet business objectives and evolving guest needs.
• Resolve employee and guest concerns professionally, exercising sound judgment, problem-solving skills, and conflict resolution techniques.
• Collaborate effectively with other departments to ensure seamless operations and a positive guest experience.
• Inspire and motivate team members to achieve performance goals, embrace change, and contribute to a teamwork-oriented environment.
• Support strategic initiatives, process improvements, and other duties or special projects as assigned.

What You Will Need

• Ability to stand, walk, and sit for extended periods and move throughout indoor and outdoor work environments.
• Ability to bend, stoop, twist, crouch, climb stairs, lift and carry materials, and maneuver quickly in a fast-paced environment.
• Ability to operate automatic and manual transmission passenger vehicles safely and efficiently.
• Ability to work in varying weather conditions, extreme temperatures, and environments with airborne particles or fumes.
• Ability to respond to visual and auditory cues and communicate effectively in English.

ADDITIONAL REQUIREMENTS

• Bachelor's degree in Hospitality, Hotel Management, Business Administration, or a related field preferred.
• Minimum three years of supervisory or management experience in a hotel or hospitality environment preferred.
• Two to three years of customer service experience required; hospitality industry experience preferred.
• Strong leadership, organizational, planning, decision-making, and communication skills.
• Proficient in Microsoft Office applications, including Word and Excel.
• Ability to build effective working relationships and collaborate in a team environment.
• Flexible schedule with the ability to work any shift, including weekends and holidays.
• Professional and well-groomed appearance required.

About Us

As part of our award winning team, you will help to create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas. Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opulent suites, 11 restaurants and the Eiffel Tower. If casual sophistication is enticing to you, Paris is the place to be!

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.