Supervisor Front of House Catering

Toledo Zoo; Toledo (OH); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Earned wage access

Job summary

The Toledo Zoo is seeking a Part-Time Food Services Supervisor for Front of House Catering. The role oversees FOH catering operations during events, leading staff to deliver exceptional service and guest satisfaction.

Reports to the Senior Food Services Manager - Catering. Requires 1–2 years in food services management, a preferred degree in related field, and a flexible schedule including nights and weekends. Valid driver's license required. The Zoo is a drug-free workplace.

Qualifications

• Minimum 1–2 years of food services management experience.
• Degree in Food Service, Business, or related field preferred.
• Sanitation certification preferred.
• Must be 21+ years of age.
• Flexible schedule including nights and weekends.
• Valid driver’s license and insurable by fleet insurance carrier.
• Toledo Zoo is a drug-free workplace.

Responsibilities

• Lead and coordinate all FOH catering areas during events.
• Ensure excellent customer service and guest satisfaction.
• Adhere to Toledo Zoo policies; maintain cleanliness and safety.
• Report to the Senior Food Services Manager - Catering,

Skills

Food service supervision

Customer service

Food service management

Education

Degree in Food Service or related field

Job description

Food Services Supervisor- Front of House Catering (Part-Time)

Toledo Zoo & Aquarium

The Toledo Zoo is currently seeking a Supervisor- Front of House Catering. The ideal candidate will possess a strong drive and an eagerness to take on new responsibilities and challenges.

Under limited supervision, the Supervisor-Front of House Catering leads, and coordinates the activities and operations of all FOH catering areas. They lead subordinate staff in the execution of events, ensuring excellent customer service and meeting guest expectations. In addition, they adhere to all Toledo Zoo policies and procedures maintaining the cleanliness and safety of food service areas.

This position reports to the Senior Food Services Manger- Catering, is non-exempt under the Fair Labor Standards Act and is eligible for overtime pay for hours worked over forty (40) in a work week.

Minimum Training and Experience

• Minimum of one to two years of experience in food services management, or any equivalent combination of education, training, and experience which provides the required skills knowledge and abilities.
• Prefer degree in Food Service, Business, or related field.
• Certification in food service sanitation preferred.
• Must be 21+ years of age.
• Flexible schedule is a must, with the ability to work night and weekend hours.
• Must have a valid drivers' license and be insurable by the fleet insurance carrier.
• The Toledo Zoo is drug-free workplace, including marijuana.

• Toledo Zoo full-time and part-time employees have exclusive access to PNC EarnedIt, powered by DailyPay. This voluntary benefit allows employees to access a portion of their earned wages before payday, including pay for hours worked that same day. Learn more

The Toledo Zoo is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, creed, genetic information, sex, age, national origin, disability, military status, sexual orientation, gender identity or expression, or any other characteristic protected by law.