Supervisor-Front Desk: Urology

Baptist Memorial Health Care; Jonesboro (AR); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Baptist Memorial Health Care seeks a Clinic Administrator to manage and direct clinic business operations, oversee transactions, and address patient and staff issues. You will monitor staff performance and ensure patient needs are satisfied, with focus on schedules and daily operations.

The role requires 5 years of office experience, a high school diploma, and strong computer literacy. BLS certification within 14 days of hire is required, and familiarity with a patient management system is

Qualifications

• 5 years of office experience or equivalent in an administrative role.
• Strong computer literacy and ability to use office software.
• Experience handling payroll and invoice processing is preferred.
• BLS certification required within 14 days of hire.

Responsabilités

• Provide administrative supervision and support for clinic office staff and resolve employee issues.
• Coordinate information from administration to clinic staff and ensure smooth operations.
• Prepare and submit reports for the business office and ensure accuracy of patient deductibles and co-pays.
• Handle daily bank deposits, reconciliation, and sign-off on invoices and clinic expenditures.
• Interview, hire, and terminate staff as needed and process payroll.
• Order office supplies and equipment and manage inventory.
• Greet and check-in patients, verify patient information, insurance documents and referrals.
• Address patient insurance and billing questions professionally and courteously.
• Enter data into the patient management system and provide backup support for related duties.
• Perform other related duties as required.

Connaissances

Office administration

Customer service

Payroll processing

Data entry

Formation

High School Diploma

Outils

Patient management system

Description du poste

Job Summary

Manage and direct clinic business operations and oversee all clinic incoming and outgoing transactions. Address patient and staff issues, employee schedules and daily operational concerns as they arise. Monitor staff performance and ensure that patient needs are being satisfied.

Overview

Job Summary

Manage and direct clinic business operations and oversee all clinic incoming and outgoing transactions. Address patient and staff issues, employee schedules and daily operational concerns as they arise. Monitor staff performance and ensure that patient needs are being satisfied.

Responsibilities

• Provide administrative supervision and support for clinic business office staff. Listen to and solve employee problems.
• Coordinate information from administration to clinic staff.
• Prepare and submit reports for business office as required. Insure that all patient deductibles and co-pays are collected. Handle daily bank deposits and reconciliation and sign-off on invoices and clinic expenditures.
• Interview, hire and terminate staff. Review and submit payroll for processing.
• Order office supplies and equipment.
• Greet and check-in patients, verify patient information, insurance documents and referrals.
• Address patient insurance and billing needs and questions as they arise in a professional and courteous manner.
• Enter data into patient management system database as needed.
• Provide back-up support for other office positions; re: check out, referrals, data entry, etc.
• Complete forms for clinic on an as needed basis.
• Perform any other related duties as required or assigned.

Specifications

Experience

Preferred/Desired

• 5 years Office Experience

Education

Minimum Required

• High School Diploma

Special Skills

Minimum Required

• Computer literacy.

Licensure

Minimum Required

• BLS certification within 14 days of hire date