Supervisor for Billing Management

Tempus Unlimited, Inc.; Stoughton (MA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Sign on bonus

Work/Life Balance

Paid time off

14 paid Holidays

On-site gym

403(b) Retirement Plan

Continuing Education

Job summary

Tempus Unlimited, Inc. seeks a Supervisor for Billing Management to oversee billing activities and staff, ensuring timely and accurate work. The role participates in department management and aligns with the organization's objectives.

The ideal candidate will lead process improvements, monitor key metrics, and coordinate cross-functionally to streamline workflows. The position requires supervision experience, strong Excel/Access skills, and a focus on accuracy, confidentiality, and

Qualifications

• Working knowledge of billing & PCA program.
• Excellent organizational skills and attention to detail.
• Strong interpersonal and telephone skills.
• Excellent written and verbal communication.
• Good computer and analytical skills; ability to maintain confidentiality.
• Innovative thinking and adaptability.

Responsibilities

• Supervise daily activities to ensure group and individual productivity.
• Develop, measure, and report key metrics; establish targets and strategy.
• Train and develop team; create yearly performance reviews with quarterly feedback.
• Coordinate with other departments to streamline workflows and handoffs.
• Lead department meetings and act as escalation point for external contacts.
• Support overall mission and adapt to changing duties.

Skills

Billing knowledge

Microsoft Excel

Microsoft Access

Organizational skills

Interpersonal skills

Oral and written communication

Analytical skills

Confidentiality

Education

Bachelor's degree preferred

Tools

Excel

Access

Job description

Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.

The Supervisor for Billing Management is responsible for supervising all activities and personnel associated with performing tasks and work processes assigned to the group. Actively participate as a member of the department management team and the larger organization in support of business objectives.

Essential Functions

• Staff
  • Train and develop team through challenging assignments
  • Cross-train and increase skills within team
  • Supervise daily activities to ensure group and individual productivity
  • Create yearly performance reviews with informal quarterly feedback
• Operations
  • Manage staff and workload to complete work in timely and accurate manner
  • Develop, measure, and report meaningful key metrics
  • Establish group targets and strategy for achieving targets
  • Identify, design, and implement process improvements
  • Use technology to reduce manual effort and resulting rework
  • Support other department functions as necessary
• Communication
  • Coordinate with other functions across departments to streamline workflows/handoffs
  • Lead department meetings
  • Liaise with other departments as necessary
  • Serve as point of escalation for external contacts
  • Encourage and provide bi-directional communications
• Other
  • Support overall mission and objectives of Tempus Unlimited
  • Must report all suspected incidents of consumer sexual abuse, physical abuse and neglect to Assistant FI Director and to the Disabled Person Protection Commission (D.P.P.C.)

Competencies

• Professional, friendly and understanding
• Attentive to details
• Able to work efficiently as a team player
• Self-motivated
• Competent with Microsoft Excel and Access
• Willing to learn new information daily
• Punctual and dependable

Requirements

• Working knowledge of billing & PCA program
• Ability to supervise and direct staff
• Excellent organizational skills
• Attention to accuracy and detail
• Strong interpersonal skills – telephone skills
• Excellent oral and written communication
• Good computer and analytical skills
• Innovative thinking
• Ability to maintain confidentiality

Preferred Experience

• Supervisory experience preferred.
• Billing experience preferred
• Bachelor's Degree preferred

Work Environment

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk and/or hear.
• The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Travel

• Travel is not required for this position.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.