Supervisor Food Services JC315523

Atrium Health; Winston-Salem (NC); On-site; USD 42,000 - 48,000; Full time

Job summary

Atrium Health is seeking a Food Service Supervisor to direct daily operations in its Food and Nutrition Services areas. The role emphasizes teamwork, safety training, and adherence to hospital policies while managing resources, schedules, and payroll tasks.

The ideal candidate has a high school diploma or GED with supervisory experience; an Associate's degree is preferred, and Serv Safe certification is required to ensure service quality and regulatory compliance.

Qualifications

• High school diploma or GED plus two years of supervisory experience.
• Associate's degree preferred.
• Serv Safe certification is required.

Responsibilities

• Direct daily operations of multi-functional food service ops to ensure resources are available.
• Assist in cash controls and payroll functions (time sheets, records, schedules).
• Identify problems and apprises leader on status of resolution.
• Supervise day-to-day activities, delegate authority, and prioritize tasks.
• Provide positive feedback to employees to coach, reward and motivate.
• Ensure compliance with regulations, hospital policies and procedures.
• Establish a safe work environment with safety training and equipment upkeep.
• Set operating standards and communicate quality improvements.
• Develop employee relationships and satisfaction across departments.
• Ensure high standards of service quality and delivery.

Skills

Communication skills

Analytical ability

Customer service

Team collaboration

Education

High school diploma

Associate degree preferred

Job description

EDUCATION/EXPERIENCE: High school diploma or GED equivalent and two years of supervisory experience. Associate's degree preferred. LICENSURE, CERTIFICATION, and/or REGISTRATION: Serv Safe certification ESSENTIAL FUNCTIONS:

• Directs daily operations of multi-functional food service operations to ensure employees have appropriate equipment, inventory and resources to perform jobs, meet goals and deadlines.
• Assists in the maintenance of cash controls and payroll functions (time sheets, records, schedules etc.).
• Probes potential problems and apprises the leader of status on resolution of problems or issues, using appropriate resource when necessary.
• Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards. Ensures top concerns are given priority.
• Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate.
• Ensures compliance with all federal, state and local regulations as well as hospital policies and procedures (e.g. quality assurance, safety, operations, personnel).
• Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with safety and loss prevention programs and with standards.
• Establishes operating standards, implements quality improvements and communicates them.
• Maintains and develops employee relationships and satisfaction for multi-functional food service areas retail and patients to ensure all regulatory standards are in place.
• Accountable for the execution of service quality by maintaining highest level of delivery.
• Promotes and supports workplace diversity initiatives. SKILLS/QUALIFICATIONS: Excellent oral and written communication skills Strong analytical ability Willingness to respect and value the differences and perceptions of different groups/individuals Excellent customer service to external and internal customers Ability to work productively and effectively when faced with stressful work situations and time pressures Ability to develop and maintain professional, trusting, positive working relationships with supervisors, staff, managers, customers, and vendors Upholds ethical standards and comply with all state and federal laws and company policies and procedures WORK ENVIRONMENT: May be required to work in all areas of the Food and Nutrition Services departments including kitchen and retail areas Exposure to wet tile floors and dangerous, sharp equipment PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum