Supervisor Food Services JC315523

Advocate Health; Winston-Salem (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Advocate Health in Winston-Salem is seeking a Food Service Supervisor to direct daily operations across multifunctional food service areas for patients and retail guests.

You will ensure safety, quality, and compliance with policies while coaching staff and maintaining strong relationships with supervisors, vendors, and customers.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Two years of supervisory experience required.
• Serv Safe certification may be required or preferred.

Responsibilities

• Directs daily multi-functional food service operations to ensure teams have equipment, inventory, and resources.
• Monitors cash controls and payroll-related tasks (time sheets, schedules).
• Identifies potential problems and updates leadership on status and resolution.
• Supervises daily activities, delegates tasks, and maintains operating standards.
• Provides constructive feedback to staff to coach, reward, and motivate.
• Ensures compliance with federal, state, and local regulations and hospital policies.

Skills

Communication

Analytical ability

Customer service

Conflict resolution

Team leadership

Compliance awareness

Education

High school diploma or GED

Two years supervisory experience

Associate's degree preferred

Job description

EDUCATION/EXPERIENCE: High school diploma or GED equivalent and two years of supervisory experience. Associate's degree preferred. LICENSURE, CERTIFICATION, and/or REGISTRATION: Serv Safe certification ESSENTIAL FUNCTIONS: 1. Directs daily operations of multi-functional food service operations to ensure employees have appropriate equipment, inventory and resources to perform jobs, meet goals and deadlines. 2. Assists in the maintenance of cash controls and payroll functions (time sheets, records, schedules etc.). 3. Probes potential problems and apprises the leader of status on resolution of problems or issues, using appropriate resource when necessary. 4. Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards. Ensures top concerns are given priority. 5. Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate. 6. Ensures compliance with all federal, state and local regulations as well as hospital policies and procedures (e.g. quality assurance, safety, operations, personnel). 7. Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with safety and loss prevention programs and with standards. 8. Establishes operating standards, implements quality improvements and communicates them. 9. Maintains and develops employee relationships and satisfaction for multi-functional food service areas retail and patients to ensure all regulatory standards are in place. 10. Accountable for the execution of service quality by maintaining highest level of delivery. 11. Promotes and supports workplace diversity initiatives. SKILLS/QUALIFICATIONS: Excellent oral and written communication skills Strong analytical ability Willingness to respect and value the differences and perceptions of different groups/individuals Excellent customer service to external and internal customers Ability to work productively and effectively when faced with stressful work situations and time pressures Ability to develop and maintain professional, trusting, positive working relationships with supervisors, staff, managers, customers, and vendors Upholds ethical standards and comply with all state and federal laws and company policies and procedures WORK ENVIRONMENT: May be required to work in all areas of the Food and Nutrition Services departments including kitchen and retail areas Exposure to wet tile floors and dangerous, sharp equipment PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum