Supervisor, Food and Nutrition Services

NorthShore University HealthSystem; Naperville (IL); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Career Pathways to Promote

Medical, Dental, Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off

Community Involvement Opportunities

Job summary

NorthShore University HealthSystem in Naperville, IL is seeking a Supervisor for Food and Nutrition Services. This role oversees room service and retail operations, ensuring nutritionally balanced meals are delivered safely and efficiently in a hospital setting.

Responsibilities include staff scheduling, training, budgeting, and quality control while maintaining excellent customer service. The position requires a bachelor's degree in nutrition and healthcare supervisory experience.

Qualifications

• Bachelor's degree in Nutrition preferred.
• 3 years of food service supervisory experience in a healthcare setting.
• Excellent organizational and communication skills.
• Capacity to be a team player and problem solver.
• Strong leadership skills with the ability to coach and mentor others.

Responsibilities

• Provides care appropriate to the age of patients served.
• Schedules staff according to department needs and budgeted hours.
• Implements cost control procedures while ensuring quality service.
• Interviews, hires, orients, trains, develops, and evaluates staff performance.
• Assists in planning monthly employee meetings and in-service training.
• Supports budgeting and identifies opportunities for department savings.
• Maintains knowledge of diet office,kitchen, and storeroom functions; participates in patient menu planning.

Skills

Staff supervision

Organizational skills

Communication skills

Team player

Problem solving

Education

Bachelors Degree Nutrition Preferred

Job description

Hourly Pay Range:

$22.14 - $33.21 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Supervisor, Food and Nutrition Services
• Location: Edward Hospital, Naperville IL
• Full Time/Part Time: Full Time, 40 hours
• Hours: Days, 6am-2:30pm, Rotating weekends and rotating holidays
• Required Travel: NA

A Brief Overview:

This position functions as part of the management team that insures safe and fresh delivery of food and services to patients as well as customers in a timely and professional manner. Primary responsibilities include operations management in the room service and/or retail areas including planning, preparation, and ensuring excellent service of nutritionally balanced meals. Manages and controls the daily unit operations and resources to meet operational, financial, and service goals. This position performs a variety of duties including the planning and supervision of special functions, maintaining cash control, payroll records, hiring and training personnel.

What you will do:

• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served. This includes knowledge of the physical and psychological needs of patients served and the ability to respond appropriately to those needs.
• Schedules staff according to department needs and budgeted hours.
• Implements and maintains cost control procedures adhering to budget constraints while guaranteeing quality service.
• Interviews, hires, orients, trains, develops and evaluates the performances of and, when necessary, disciplines and/or discharges department personnel. Provides direction, as necessary, to staff regarding sensitive and/or complex work, related problems, resolves complaints and responds to inquiries regarding department operations.
• Assists management team with planning and conducting monthly employee meetings and in-service training. Ensures compliance with regulatory agencies by coordinating functions related to policy and procedure.
• Assists Management in developing direction short, long term department vision and goals. Identifies opportunities for budget/department savings.
• Maintains knowledge of the diet office, kitchen and storeroom functions. Maintain recipes and ingredients for Nutritional analysis of the patient and cafe menu. Participates in the planning and implementing of patient menu changes.
• Assists in catering management and executing functions.
• Maintains sanitation and safety standards throughout the department.
• Responsible for cash handling and cashier security procedures as needed.
• Provides operational, analytical and user related technical support for Food and Nutrition computer systems and associated interfaces. This includes: Vendor supplied system updates and acting as a liaison to IS, software and hardware vendors.
• Maintains and enhances patient and customer satisfaction.
• Identifies malfunctioning equipment, coordinate repairs, and follows up through completion.
• Responsible for adherence to quality control standards, implements and follows up with corrective action.
• Plans, develops and participates in projects as assigned.

What you will need:

• Bachelors Degree Nutrition Preferred
• 3 Years of food service supervisory experience in a healthcare setting
• Excellent organizational and communication skills
• Capacity to be a team player and problem solver
• Strong leadership skills with the ability to coach and mentor others
• Ability to manage multiple projects and handle stressful situations
• Interact with others in a positive manner
• Knowledgeable of customer service techniques, supervisory practices and procedures
• Allergen Awareness - American National Standards Institute (ANSI) Required

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities