Supervisor, F&B Beverage-NonEx

The Rose Gaming Resort; Dumfries (VA); On-site; USD 45,000 - 70,000; Full time

Job summary

The Rose Gaming Resort, a premier gaming and entertainment complex in Dumfries, VA, seeks a Supervisor for its Food & Beverage department. This role involves supervising departmental activities, ensuring high-quality service, providing staff training, and coordinating with management to maintain operational standards. Candidates should have a high school diploma and relevant experience in the hospitality industry.

Qualifications

• Must have a high school diploma or GED.
• 1-2 years related experience desired.
• Ability to make independent decisions.

Responsibilities

• Supervises the activities of the Food & Beverage department.
• Provides guest service training for new employees.
• Ensures dining room is ready for service.

Skills

Guest Service

Training

Coordination

Education

High school diploma or GED

Job description

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Pay Range

The Rose Gaming Resort is a $480 million gaming and entertainment complex destination, located alongside I-95 in Dumfries, Virginia. Along with exciting gaming action, The Rose Gaming Resort provides a luxury hotel, eight bars and restaurants, a space for meetings and events, 50,000+ square foot gaming space and over 1,650 Historical Horse Racing machines, and over 80 acres of green space. The Rose Gaming Resort generates an estimated $35.5 million in annual tax revenues and employs more than 500 team members.

Title: Supervisor, F&B Beverage-NonEx

Requisition ID#: 854

Location:

Dumfries, VA, US, 22026

Property: The Rose Gaming Resort

Pay Range

The Rose Gaming Resort is a $480 million gaming and entertainment complex destination, located alongside I-95 in Dumfries, Virginia. Along with exciting gaming action, The Rose Gaming Resort provides a luxury hotel, eight bars and restaurants, a space for meetings and events, 50,000+ square foot gaming space and over 1,650 Historical Horse Racing machines, and over 80 acres of green space. The Rose Gaming Resort generates an estimated $35.5 million in annual tax revenues and employs more than 500 team members.

Job Summary

Supervises the activities of the Food & Beverage department, under the direction of the manager, as subject to established company policies and local, state, and federal regulations.

Essential Duties And Responsibilities

A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be expected to follow any other job-related instruction and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

• Provides next-level guest service to internal and external guests. Demonstrates #AddLife culture in all interactions with guests and co-workers.
• Provides guest service training and departmental orientation for new employees.
• Works with manager to provide on-going training for all employees.
• Ensures that the dining room is set up and ready for service.
• Oversees side work responsibilities and opening and closing duties.
• Coordinates with other F & B Supervisors and F & B Managers on work schedules, ordering of food, and par levels.
• Assists with set-up and break down for private events.
• Responsible for creating and fostering an environment of support and motivation for Team Members.
• Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
• Assists manager in reviewing activities in all reporting areas in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
• Reviews the work activities of subordinate employees to ensure that work is being performed within the standards established by management.
• Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position supervisor.
• Monitors the day-to-day activities of the department(s) as subject to established company policies.
• Keeps position supervisor informed of relevant activities.
• Other duties as assigned.
  
  

Required Skills And Abilities

In addition to the other duties described herein, each Team Member has the following responsibilities related to compliance with laws and regulations.

• Attend required training sessions offered by the Company.
• Obtain and retain required license(s).
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.
• Have knowledge of the Property’s programs to address problem gaming.
• Report any acts of wrongdoing of which the Team Member may have knowledge.
  
  

Education And Experience

High school diploma or general education degree (GED); or one to two years of related experience and/or training; or equivalent combination of education and experience.

Must be able to formulate and communicate ideas and to make independent decisions.

Certificates, Licenses, and Registrations: Virginia Racing Commission License

Serv-Safe

Physical Requirements & Working Conditions

Supervisory Responsibilities: Manages subordinates who may supervise employees.

A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

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Nearest Major Market: Washington DC

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Gambling Facilities and Casinos

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