Supervisor Energy Efficiency Residential Programs

New Jersey Resources; Wall (SD); Hybrid; USD 92,500 - 125,000; Full time

Benefits offered by this job

day-one medical coverage

401(k) plan with company match

Employee Stock Purchase Program

wellness perks

tuition reimbursement

Job summary

New Jersey Resources is seeking a Supervisor for Energy Efficiency Residential Programs to manage day-to-day operations, oversee vendors, and ensure quality across NJNG’s energy efficiency initiatives.

The ideal candidate will have experience in program management and supervisory skills, with a preferred bachelor’s degree. This hybrid position offers expected pay between $92,500 and $125,000 and benefits including medical coverage and a 401(k) plan.

Qualifications

• Minimum of 3 years of experience in managing energy efficiency programs.
• At least 1 year of supervisory or people-leadership experience.
• Flexibility to work irregular hours and occasional travel.

Responsibilities

• Lead NJNG’s Residential Energy Efficiency programs.
• Supervise program staff, contractors, and engineers.
• Analyze information and recommend strategic changes.
• Prepare regulatory data requests and engage with external stakeholders.

Skills

strong organizational skills

time-management

customer service focus

proficiency in Microsoft Office

Education

Bachelor’s degree in a related field

Job description

New Jersey Natural Gas (NJNG), a subsidiary of New Jersey Resources, is seeking a Supervisor for Energy Efficiency Residential Programs. The candidate will be responsible for the day‑to‑day management of the work that supports NJNG's energy efficiency programs, including overseeing vendors, managing QA/QC, reporting, budgeting, and ensuring controls and practices for vendor performance and payments.

Major Responsibilities

• Lead NJNG’s Residential Energy Efficiency programs, including prescriptive and comprehensive rebate programs, home energy reports, and the marketplace for residential customers.
• Supervise and guide programs performed by program staff, contractors, engineers, and office support staff, managing end‑to‑end operations and stakeholder engagement.
• Develop, revise, and execute program processes and procedures; serve as a resource for internal and external stakeholders, ensuring program rules and procedures are followed.
• Analyze information and make strategic decisions, recommending alternatives and identifying anticipated benefits, consequences, and impacts.
• Coordinate with joint utility committees to ensure consistent program delivery across the state and advocate for NJNG’s positions; work with partner electric utilities on dual‑fuel projects.
• Prepare and review regulatory data requests and ad hoc inquiries; engage with the New Jersey Board of Public Utilities in working groups and identify potential policy impacts.
• Provide input for department‑wide forecasting and budgeting, including quantitative performance indicators for the program.
• Participate in national and regional associations to improve knowledge of energy efficiency program approaches and technologies.
• Support marketing outreach and business development for energy efficiency programs.
• Streamline work procedures to promote departmental efficiency.
• Participate in developing new ideas for residential energy efficiency and demand response programs; serve as a key member of the team developing and supporting filings.
• Address escalated residential customer inquiries, exploring resolutions with contractors and recommending actions to align with contractor remediation policy.
• Perform other duties as required by the Manager and/or Director to support the energy efficiency programs.

Position Requirements

• Bachelor’s degree in a related field preferred, or an equivalent combination of education and relevant experience.
• Minimum of 3 years of experience supporting or managing energy efficiency programs.
• At least 1 year of supervisory or people‑leadership experience preferred.
• Strong organizational and time‑management skills, with the ability to manage multiple priorities.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Access, Outlook).
• Excellent verbal communication skills with a strong customer‑service focus.
• Flexibility to work occasional evenings and Saturdays, with periodic travel for industry conferences.
• The above job description is reflective of the primary duties of this position and in no way limits the supervisor from assigning any other duties, responsibilities, or initiatives as deemed necessary.

Location

Hybrid.

Compensation

Expected base pay range: $92,500–$125,000. Base pay is based on several factors, including experience, skills, and knowledge. The role is eligible to participate in an annual short‑term incentive program.

Benefits

• Day‑one medical coverage, including prescription, vision and dental plans.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Program.
• Wellness perks, including free on‑site and off‑site fitness centers and other programs.
• Confidential Employee Assistance Program.
• Professional development and tuition reimbursement.
• Flexible work arrangements with many roles offering hybrid options based on job responsibilities and business needs.

Equal Opportunity Employer

New Jersey Resources is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran, or other protected status.