Supervisor, District Enrollment Services

Duval Schools; Jacksonville, Northern (FL, KY); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Duval County Public Schools is seeking a Supervisor of District Enrollment Services in Jacksonville, FL. This role oversees enrollment operations, ensuring accuracy, compliance, data integrity, and exceptional family service.

Responsibilities include coordinating enrollment activities, supervising staff, analyzing enrollment trends, and collaborating with district departments to optimize processes and resources.

Qualifications

• Master’s degree from an accredited college or university.
• Five (5) years experience in public school setting with a broad knowledge of magnet programs.
• Administrative experience required. Demonstrated ability to establish goals, manage projects, and design, develop, and implement programs.
• Must have good analytical and technology skills. Must have ability to manage large budgets.

Responsibilities

• Manage and continuously improve service through systems analysis and improvement and staff development.
• Collaborate with school leaders to identify and promote available student seats to meet student demand for school programming and to maximize enrollment at every school.
• Coordinate enrollment services activities to ensure accuracy and proficiency with processes and optimize deployment of staff resources particularly in peak demand periods.
• Ensure enrollment practices comply with district policies, state requirements, and applicable federal regulations.
• Supervises and trains assigned staff, conducts performance appraisals, makes employment and discipline recommendations, and coordinates work assignments.
• Monitor the student enrollment data to identify enrollment trends; prepare routine reports for review and analysis.
• Monitor complaints and customer service concerns to identify areas for improvement of processes while clear expectations for timely responses to families, schools and other departments.
• Assists with the annual special assignment application processes.
• Serves as liaison for enrollment with various district level departments, schools, and the community to improve enrollment processes.
• Performs other duties as assigned.

Skills

Budget management

Data analysis

Staff supervision

Program development

Project management

Collaboration with district staff

Communication skills

Enrollment processes

Leadership

Liaison with schools

Education

Master’s degree from an accredited college or university

Tools

Excel

Word processing

Presentation software

Job description

Supervisor, District Enrollment Services

Jacksonville, FL, USA 32207

Department: DISTRICT ENROLLMENT SERVICES

Supervise district enrollment operations, ensuring accurate and timely processing, compliance, data integrity, staff performance, efficient resource allocation, and exceptional service to families and schools.

Essential Functions

• 1. Manage and continuously improve service through systems analysis and improvement and staff development.
• 2. Collaborate with school leaders to identify and promote available student seats to meet student demand for school programming and to maximize enrollment at every school.
• 3. Coordinate enrollment services activities to ensure accuracy and proficiency with processes and optimize deployment of staff resources particularly in peak demand periods.
• 4. Ensure enrollment practices comply with district policies, state requirements, and applicable federal regulations.
• 5. Supervises and trains assigned staff, conducts performance appraisals, makes employment and discipline recommendations, and coordinates work assignments.
• 6. Monitor the student enrollment data to identify enrollment trends; prepare routine reports for review and analysis.
• 7. Monitor complaints and customer service concerns to identify areas for improvement of processes while clear expectations for timely responses to families, schools and other departments.
• 8. Assists with the annual special assignment application processes.
• 9. Serves as liaison for enrollment with various district level departments, schools, and the community to improve enrollment processes.
• 10. Performs other duties as assigned.

Qualifications

Education: Master’s degree from an accredited college or university.

Experience: Five (5) years experience in public school setting with a broad knowledge of magnet programs. Administrative experience required. Demonstrated ability to establish goals, manage projects, and design, develop, and implement programs. Must have good analytical and technology skills. Must have ability to manage large budgets.

Certifications & Licenses: Florida Department of Education Certification in any area.

Knowledge, Skills, & Abilities (KSAs)

• Thorough knowledge of magnet school program rules and procedures
• Thorough knowledge of magnet theme design, implementation, and evaluation
• Knowledge of budget and finance principles, practices, and procedures
• Knowledge of program evaluation techniques
• Strong oral, written, and interpersonal communication skills
• Strong word processing, spreadsheet, and presentation software skills
• Strong analytical skills
• Strong technology skills
• Strong leadership skills
• Strong project management skills
• Strong supervisory skills
• Strong program evaluation skills
• Strong organization skills
• Strong time management and prioritizing skills
• Ability to manage online and traditional magnet program application process
• Ability to conduct the magnet program lottery
• Ability to research and identify successful program models and conduct site visits to other school districts
• Ability to manage team activities
• Ability to influence, guide, and motivate others
• Ability to work collaboratively with parents, principals, and District staff
• Ability to analyze and interpret data
• Ability to design, develop, and implement programs
• Ability to facilitate meetings effectively

About Us

Become one of Duval County Public Schoolsdedicated professionals who make a difference in the lives of children every day. Whether it’s as a teacher, bookkeeper, counselor, maintenance worker, or one of dozens of other roles, Team Duval employees work together to ensure children achieve academic excellence and are prepared to succeed in life, college, and their careers.

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