Supervisor Distribution System - EAST Distribution Operations Center (DOC)

Ultipro; Irving (TX); On-site; USD 113,000 - 151,000; Full time

Benefits offered by this job

Annual incentive

Medical cover

Wellness incentives

401k match

Pension plan

Adoption assistance

Mental health resources

Tuition reimbursement

Vacation & holidays

Parental leave

Job summary

Oncor Electric Delivery Company LLC in Irving, TX is seeking an East Distribution Operations Center Supervisor to oversee the electric distribution system, switching and service restoration to maintain reliability. The role requires coordinating with DOC leaders and handling after-hours operations with a strong emphasis on safety and communication.

The position features a 6-week rotating shift schedule (6am-2pm, 2pm-10pm, 10pm-6am) and weekend shifts (6am-6pm, 6pm-6am); travel is minimal.

Qualifications

• High School diploma or GED is required.
• Applicants with 5+ years of electrical distribution experience are encouraged to apply.
• Strong analytical and communication skills are essential.

Responsibilities

• Ensure safety procedures are followed in dispatch operations at all times.
• Supervise multiple distribution operators and coordinate restoration activities.
• Oversee daily planned and unplanned switching per documented procedures.
• Maintain clear communications with DOC, stakeholders and management.
• Ensure proper record keeping, SOP compliance and training progression.
• Provide training, coaching and development opportunities for operators.
• Assist in developing SOP documents and ensure adherence to procedures.
• Support system and process improvements and participate in cross-functional initiatives.
• Perform all essential job duties and respond to call-outs for storm restoration as needed.

Skills

Analytical thinking

Critical thinking

Problem solving

Troubleshooting

Education

High School diploma or GED

Job description

Supervisor Distribution System - EAST Distribution Operations Center (DOC)

Job Category: 20 Grade Structure

Requisition Number: SUPER008836

• Posted : October 5, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Irving, TX 75038, USA

• Travel Required : Yes

Description

Salary Range: $112,951 - $150,601Relocation: NoClose date: 10/14/2026 at 3:00 pm

About Us

Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 145,000 miles of transmission and distribution lines in Texas.

Position Summary

As the East Distribution Operation Center (DOC) Supervisor at Oncor, you’ll supervise the operation of the electric distribution system including the coordination of routine and emergency switching and service restoration to maintain optimum system operating conditions. This role will ensure proper communication to the appropriate supervisors, managers and function level management.

This position will have a 6 week rotational shift scheduling, in advance, with shifts including:

Mon-Fri

6am-2pm, 2pm-10pm, and 10pm-6am.

Weekend

6am-6pm and 6pm-6am.

Key Responsibilities

• Ensures that all safety procedures involved in the dispatch operation are followed at all times to protect the public, company personnel and equipment.
• Supervises multiple distribution operators to maintain and monitors the integrity of the electric distribution system including the direction of all restoration activities within the area of responsibility with the principal front line responsibility during or after hours, weekends and holidays as listed above.
• Oversees daily planned and unplanned switching activities are executed according to DOC procedure.
• Develops and maintains lines of communication between the DOC and internal and external stakeholders regarding DOC operations including emergency and management level notifications.
• Ensures proper record keeping and corrections and compliance with Standard Operating Procedures (SOPs).
• Provides for training, coaching and job-related experience in support of employee growth and development. Responsible for tracking operator training progression.
• Assists in the development of standard operating procedure documents, training and other DOC operations as necessary and ensures adherence to standard operating procedures in the dispatch operation.
• Supports system and process improvement initiatives and actively contributes to the development and implementation of new operational systems and processes.
• Participates in cross-functional initiatives and projects to contribute operational expertise and process alignment.
• Performs all essential aspects and functions of the job as well as any other specific job requirements.
• Available for call-out and assist with storm restoration as needed.

Skills

• Strong analytical, critical thinking, problem solving, and troubleshooting skills.
• Effective written, verbal, and interpersonal communication skills.
• Able to meet deadlines while managing multiple tasks.

Education & Experience

• High School diploma, GED or equivalent is required.
• Applicants with 5+ years of electrical distribution experience are encouraged to apply.

Measure of Success

• Advanced knowledge of company operations, policies, procedures and systems.
• Demonstrated ability to grow strong leadership characteristics.
• Advanced knowledge of Oncor Electric Delivery Safety Handbook.
• Understanding of Oncor operational systems Distribution Management System (DMS) and Transmission Management System (TMS).
• Able to effectively develop trust and build collaborative relationships with stakeholders both within the DOC and external.
• Proactively communicates with DOC stakeholders both verbally and in writing.
• Able to provide guidance and tracking for operator training and development.
• Successful contribution to Company Goals and Objectives.
• Able to manage activity within the DOC control room to ensure operational metrics are met.
• Able to adapt quickly to changing technology, processes, and procedures.

Benefits

At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee’s success and well-being by offering such things as:

• Annual incentive program.
• Competitive health and welfare benefits (medical, dental, vision, life insurance).
• Ability to earn wellness incentives (up to $2,300 in 2026 as an Employee only) and other wellbeing resources.
• 401k with dollar-for-dollar company match up to 6%.
• 401k match with student debt program.
• Cash balance pension plan.
• Adoption Assistance.
• Mental health resources.
• Employee resource groups.
• Tuition reimbursement.
• Competitive vacation, 10 company holidays and 2 personal holidays.
• Paid parental leave.
• Salary continuation for up to 6 months for approved employee illness or injury.
• Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.

Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.

Travel Required

Yes . Up to 10% for training and storm restoration purposes.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.