Supervisor Dining Room

Masonicare; Mystic (CT); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Masonicare in Mystic, CT is seeking a Dining Room Supervisor to oversee dining room operations, scheduling, and sanitation for residents and staff. You will supervise wait staff, ensure service quality, and maintain professional standards in a fast-paced environment.

Responsibilities include maintaining shifts, monitoring compliance with dining standards, training new staff, and coordinating with leadership on resident needs and menu details.

Qualifications

• High School Diploma or GED is required.
• Experience as waitstaff and supervisory roles preferred.
• Strong organizational skills and professional demeanor.

Responsabilités

• Maintain scheduling for Pond Ridge Dining Services and ensure coverage.
• Oversee wait staff to meet posted dining standards and service quality.
• Ensure proper sanitation and food handling procedures are followed.
• Assist in interviewing and recommending staff for vacant positions.
• Delegate stations and assignments to ensure timely, courteous service.
• Instruct new waitstaff in proper procedures and provide training.
• Communicate menu details and resident concerns to the team.
• Perform other administrative duties as assigned by Director or Assistant Director.

Connaissances

Strong organizational skills

Professional demeanor

Formation

High School Diploma or GED

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Supervisor Dining Room

Mystic, CT, US

2 days ago Requisition ID: 17198

Dining Room Supervisor

Mystic, CT

Summary of Position:

Responsible for quality assurance within the dining room. Creates and maintains scheduling, monitors wait staff compliance with set dining standards, and oversees general sanitation of kitchen operations.

• Maintain adherence to posted schedule ensuring to follow proper procedures for requested days off and calling out, and reporting to work at the proper time.
• Maintain proper time-clock procedures to ensure an accurate account of hours worked.
• Report to work in proper attire to ensure a clean and professional appearance.
• Adhere to all guidelines and procedures for safe food handling and general sanitation.
• Demonstrates customer service skills, treating all customers, visitors, and co-workers with courtesy and respect. Handles all customer issues professionally and uses all options provided to satisfy customer.
• Wait on tables; taking resident orders, served in a professional manner with the abilityto handlemultiple tasks.
• Familiar with menu items and ensures communication to wait staff with regard to menu items, special functions, and resident issues.
• Check dining rooms at pre-meal to ensure tables are set correctly and are neat and clean in appearance.
• Check dining rooms at post-meal to ensure area has been cleared and cleaned properly and reset correctly.
• Assist in interviewing and recommending personnel to fill vacant positions.
• Participate in employee disciplinary matters.
• Create and maintain schedule for Pond Ridge Dining Services staff.
• Delegate stations, pre-meal and post-meal assignments, ensure work is properly completed, and maintain prompt, efficient, and courteous workflow.
• Instruct new waitstaff in appropriate procedures and ensure proper training.
• Discuss menu thoroughly with waitstaff prior to each service, field comments, questions, a nd concerns regarding menu and service.
• Monitor waitstaff activity in kitchen and dining rooms to ensure smooth work flow and proper plating.
• Perform other administrative duties as assigned by Director and/or Assistant Director.
• Ensure waitstaff utilizes safe and sanitary procedures throughout service and set-up.
• Take appropriate procedural steps and make adjustments as necessary following complaints.
• Interact well with both younger (waitstaff) and older (residents) adults, maintaining a pleasing personality and calm focus.
• Maintain a neat appearance; demonstrate professionalism and poise.
• Reports any safety issues, equipment malfunctions and others to supervisors.
• Ensure proper safe food handling and hand washing procedures are followed and proper sanitation of trays, work areas and equipment used.
• Attend all mandatory in-services as required.
• All other duties as assigned.

Education: High School Diploma or GED

Experience: Some waitstaff and supervisory experience

Knowledge/Skills/Abilities: Strong organizational skills and a professional demeanor.

Physical and Mental Demands:

Continuous standing, walking, bending, crouching, and carrying. Stress related demands from staffing issues and customer satisfaction issues.