Supervisor, Deposit & Loan Operations - Hybrid

Alliant Credit Union; Chicago (IL); Hybrid; USD 61,000 - 95,000; Full time

Job summary

Alliant Credit Union is seeking a Supervisor for their Deposit & Loan Operations in Chicago. This hybrid role involves overseeing the daily workflow of member applications and team management. The ideal candidate will have a background in finance, excellent management skills, and the ability to enhance operational efficiency through strategic improvements.

Benefits

Work from home up to 3 days a week

Paid parental leave

Employee discount programs

Time off including paid personal and sick days

11 paid holidays

Education reimbursement

Qualifications

• Minimum 2 years in Consumer or Home Equity loan processes.
• 1 year of people management experience preferred.

Responsibilities

• Manage daily workflow of member applications and ensure compliance with credit union policies.
• Develop and implement process improvements for funding and application processing.

Skills

Management

Analytical Skills

Communication

Problem Resolution

Education

Bachelor's Degree - Finance or related

High School or Equivalent

Job description

Supervisor, Deposit & Loan Operations - Hybrid

Join to apply for the Supervisor, Deposit & Loan Operations - Hybrid role at Alliant Credit Union

Supervisor, Deposit & Loan Operations - Hybrid

13 hours ago Be among the first 25 applicants

Join to apply for the Supervisor, Deposit & Loan Operations - Hybrid role at Alliant Credit Union

In this role, you will manage the daily workflow of member applications by utilizing appropriate fulfillment software and systems, including CLOS and Mantl. Ensure efficient and accurate processing of applicable financial transactions ensure adherence to established policies and procedures.

Responsibilities

• Ensure daily tasks relating to funding and new member applications are completed promptly and accurately, following credit union policies, procedures, and compliance requirements.
• Prepare and analyze reports on transaction volumes, processing times, and team performance identifying trends and areas for improvement.
• Develop and update department procedures and conduct quality assurance audits to ensure compliance.
• Stay updated on industry trends and best practices and lead initiatives to adopt new technologies and streamline operations.
• Build relationships with internal customers to improve service, communication, and resolve member inquiries and escalations.
• Implement process improvements to enhance efficiency and accuracy in funding and application processing.
• Plan, oversee and lead the work of the team to meet functional and individual operational objectives and goals. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Responsible for hire, fire, performance, discipline and problem-resolution decisions.
  
  

Education

• High School or Equivalent - Minimum
• Bachlors Degree - Finance or related - Preferred
  
  

Years Of Experience

• 2 years - Consumer or Home Equity loan Closing, Processing, Underwriting or Related - Minimum
• 1 year - People Management - Preferred
  
  

Compensation & Benefits

Typical hiring range: $61,700 - $94,750 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.

Additional Compensation: Annual performance bonus

Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.

Additional Benefits

• Work from home up to 3 days a week
• Paid parental leave
• Employee discount programs
• Time off including paid personal and sick days
• 11 paid holidays
• Education reimbursement
• Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
  
  

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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