Supervisor - Custodial Services.

Dartmouth College; Hanover (NH); On-site; USD 68,700 - 85,900; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Professional development opportunities

Job summary

A prestigious university in New Hampshire is seeking a Supervisor for its Custodial Services. This role involves supervising staff, planning, and implementing daily operations while ensuring quality standards are met in a diverse college community. Candidates should possess an associate’s degree, significant custodial experience, and strong leadership skills. The position requires effective communication and a commitment to maintaining a safe and inclusive environment. Competitive salary range and a full-time regular schedule are offered.

Qualifications

• 5+ years of custodial experience and 3+ years of supervisory experience required.
• Knowledge of safety procedures in custodial services is essential.
• Valid driver's license is required.

Responsibilities

• Plan and prioritize custodial work assignments.
• Supervise custodial staff and manage projects.
• Maintain safety and quality control standards.

Skills

Communication skills

Leadership

Time management

Education

Associate’s degree in management or related field

Tools

Standard business software

Job description

Position Details

Position Information:

• Posting date: 03/16/2026
• Closing date: Open Until Filled
• Position Number: 0405800
• Position Title: Supervisor - Custodial Services
• Hiring Range Minimum: $68,700
• Hiring Range Maximum: $85,900
• Union Type: Not a Union Position
• SEIU Level: Not an SEIU Position
• FLSA Status: Exempt
• Employment Category: Regular Full Time
• Scheduled Months per Year: 12
• Scheduled Hours per Week: 40
• Schedule: 3rd Shift Schedule: 10:00pm – 6:30am Monday – Friday. Saturday / Sunday off
• Location of Position: Hanover, NH 03755
• Remote Work Eligibility: Onsite only
• Is this a term position? No
• Is this a grant funded position? No

Position Purpose

Reporting to the Custodial Services Manager, the Custodial Supervisor exercises overall responsibility for planning, scheduling, implementing, and reporting on the daily and special duties of the custodial department. The role supervises full‑time employees and subcontractors hired for special projects or services not provided by the College. With four supervisors overseeing an area of 4+ million GSF and 134 FTE, this position provides training and leadership for a custodial staff of approximately 30 FTE who deliver custodial, recycling, and solid waste services for over 1 million GSF across a diverse college community.

The Supervisor maintains current knowledge of all trades under their purview, establishes safety, quality control, and productivity standards for each trade, and ensures these reflect best industry practices. Responsibilities also include preparing specific and annual budgets, managing equipment and supply inventory, communicating with FO&M management and the College community, and building and maintaining staff morale and productivity. Professional communication and relationships with College faculty, staff, and students are essential.

This is a third‑shift position.

Required Qualifications – Education and Experience

• Associate’s degree in general management, facilities or industrial management, or a technical field, or equivalent combination of education and experience.
• At least 5 years of custodial or housekeeping experience.
• At least 3 years of supervisory experience with 5+ employees.
• Custodial or housekeeping experience in a large educational, medical, or residential facility (> 100,000 GSF).
• Valid driver’s license and compliance with Dartmouth College Driver Safety and Motor Vehicle Policy.

Preferred Qualifications

• Extensive knowledge of custodial or housekeeping services for large (> 100,000 sq. ft.) educational or medical facilities, including hard‑floor care, carpet and upholstery cleaning, solid waste and recycling services, athletic facilities, sustainable and green cleaning, custodial equipment, and methods.
• Experience estimating, scheduling, and managing custodial or housekeeping services for individuals and small groups, and supervising 10+ FTE.
• Working knowledge of applicable safety procedures for custodial or housekeeping services.
• Certified Executive Housekeeper (CEH) or Registered Executive Housekeeper (REH) with IEHA preferred.
• Effective communication skills with direct reports, college personnel, students, faculty, and subcontractors. Ability to delegate tasks clearly.
• Professional and collegial work style with FO&M shops and College departments.
• Willingness to work varied shifts and overtime as needed.
• Knowledge of solid waste and recycling practices.
• Computer literacy and familiarity with standard business software (Excel, web browsing, Word, electronic payroll, and work order systems).
• Commitment to recycling and sustainability practices.
• Strong commitment to a diverse working environment and serving a large, diverse community.

Key Accountabilities

Scheduling, Planning, Project Analysis, Quality Assurance – 50%

• Plan, prioritize, and assign all custodial work, provide estimates, and report as required.
• Receive and review work orders; assess and assign resources based on a comprehensive evaluation. Inspect and evaluate daily progress and completed work for safety, quality, and productivity compliance. Conduct daily building inspections (DBI).
• Work with the Quality Assurance Coordinator and Custodial Supervisors to implement quality control initiatives and standard operating procedures. Support the use of the Smart Inspect mobile software and enforce task sheet assignments and maps.
• Develop scope and specifications for routine work, special projects, and services not provided by the College. Solicit and review bids, perform analysis, and award work to achieve best value.
• Formulate and implement new policies and procedures to meet safety, quality control, and productivity standards for all work.
• Prepare cost estimates and schedules for routine and special projects; assist in the preparation of annual budgets.

Resource Management and Evaluation – 15%

• Approve and monitor resource use (personnel, tools, equipment, vehicles, supplies) to ensure adequate resources for safe, productive work.
• Monitor and evaluate materials and products used to maintain appropriate standards and ensure cost effectiveness. Use internal and external systems to requisition materials and achieve best value.

Personnel Management – 20%

• Establish work and staff schedules considering vacation, personal and short‑term disability leave. Review, approve, and submit staff time through the College’s electronic payroll system.
• Participate in personnel actions: hiring, performance management, evaluations, promotions, transfers, and vacation scheduling.
• Coordinate work and personnel needs with FO&M administrators, supervisors, staff, and representatives from other departments.
• Provide staff training and hold shop meetings to maintain effective communication.

Working Conditions

• Work requires bending, kneeling, climbing, and working in cramped or awkward positions.
• Regular lifting, carrying, and holding of objects up to 50 pounds.
• Regular stair climbing in buildings of four to five levels.
• Work performed indoors, outdoors, in bad weather, and in noisy, dirty, or smoky areas.
• Exposure to hazards from electric shock, burns, cuts, and chemical fumes.
• Requires wearing protective clothing such as aprons, overalls, gloves, goggles, or masks.

Culture and Employee Belonging – 5%

• Demonstrate a commitment to inclusion, cultural awareness, and respectful communication.
• Participate in division‑wide CEB initiatives and training, promoting the seven principles of empathy, fairness, dependability, inclusivity, consideration, vulnerability, and respect.
• Collaborate on CEB‑related initiatives within the division and College when appropriate.
• Maintain professionalism and collegiality. Perform other duties as assigned.

Equal Opportunity Employer

Dartmouth College is an equal opportunity employer under federal law. The College prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Background Check

Employment in this position is contingent upon consent to and successful completion of a background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications. Results must be acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant. Background check information will be used in a confidential, non‑discriminatory manner consistent with state and federal law.

Special Instructions to Applicants

Dartmouth College has a Tobacco‑Free Policy. Smoking and the use of tobacco‑based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles, or other areas owned, operated, or occupied by Dartmouth College with no exceptions. For details, see the policy at https://policies.dartmouth.edu/policy/tobacco-free-policy

Contact for Recruitment Inquiries

David Paula Nunez, Director, Custodial Services – Phone: [phone]

Department Contact for Cover Letter and Title

David Paula Nunez, Director, Custodial Services – Phone: [phone]