Supervisor Contract Processing NOA Field - $2000 Sign On Bonus

Hyatt Hotels Corporation; Truckee, Northern (CA, KY); Hybrid; USD 29,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus $2000

Job summary

Hyatt Vacation Ownership seeks a Supervisor Contract Processing NOA Field in Truckee, CA to advise the Sales team on ownership contracts, process contracts in systems like Universe/Unifipro, and prepare proposals and banquet event orders. You will verify documents, track inventory needs, and generate reports for Sales managers.

The role requires strong organization, data entry accuracy, and teamwork. A $2000 sign-on bonus is offered along with company benefits and opportunities to improve

Qualifications

• High school diploma or GED.
• At least 2 years of supervisory experience.
• Experience in contract processing or sales administration is a plus.

Responsibilities

• Advise Sales on ownership contracts and related documents.
• Process contracts accurately in systems such as Universe/Unifipro.
• Prepare proposals, contracts, and reports for Sales managers.
• Enter and verify data; respond to contract status requests.

Education

High school diploma/G.E.D. equivalent

Job description

Close Inclusive Collection Job Postings Notification

Supervisor Contract Processing NOA Field - $2000 Sign On Bonus

US - CA - Truckee

Summary

Position Summary

Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval). Process contracts accurately by entering information into appropriate system. Ensure that signed contract paper work is accurate and complete. Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy). Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Prepare reports as requested by Sales managers. Perform general office duties (e.g., filing, sending emails, typing, faxing, and copying).

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Anticipate and address owners’ service needs. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Enter and locate work-related information using computers. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

Critical Tasks

Assists Management

Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).

Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.

Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.

Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.

Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.

Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).

Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.

Coordinate tasks and work with other departments to ensure that the department runs efficiently.

Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance around guest and employee satisfaction scores.

Assist management in preparing work schedules of hourly employees.

Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity.

Serve as hourly employees' first point of contact as part of the Guarantee of Fair Treatment/Open Door Policy process.

Quality Assurance/Quality Improvement

Monitor the performance of others to ensure adherence to quality expectations and standards.

Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Develop and implement quality improvement or corrective action plans.

Contract Processing

Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).

Process contracts accurately by entering information into appropriate system (e.g., Universe/Unifipro).

Ensure that signed contract paper work is accurate and contains all necessary information and documentation.

Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software (e.g., SOLAR).

Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.

Reports and Documentation

Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).

Office Equipment

Transmit information or documents using mail, scanner, or facsimile machine.

Operate standard office equipment other than computers such as telephone, typewriter, scanner, fax, photocopier, calculator, and electronic peripherals.

Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up so that problem is corrected.

Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed.

Computers/Software

Use computer systems and software packages to input, access, modify, store, or output information

Enter and retrieve data from computer systems using a keyboard, mouse or trackball.

Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.

Communication

Monitor and respond to inbound customer, client, and property communications via email, voice mail, etc. in a timely manner

Speak to customers and co-workers using clear, appropriate and professional language.

Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to maintain accuracy and completeness.

Talk with and listen to other employees to effectively exchange information.

Working with Others

Support all co-workers and treat them with dignity and respect.

Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

Partner with and assist others to promote an environment of teamwork and achieve common goals.

Physical Tasks

Enter and locate work-related information using computers.

Read and visually verify information in a variety of formats (e.g., small print).

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Policies and Procedures

Maintain confidentiality of proprietary materials and information.

Protect the privacy and security of customers and coworkers.

Follow company and department policies and procedures.

Perform other reasonable job duties as requested.

Analytical Skills

Arithmetic Computation

Learning

Interpersonal Skills

Team Work

Diversity Relations

Interpersonal Skills

Influence

Communications

Communication

Writing

Applied Reading

Personal Attributes

Stress Tolerance

Integrity

Presentation

Initiative

Positive Demeanor

Organization

Detail Orientation

Multi-Tasking

Administration

Typing

Preferred Qualifications

Education

High school diploma/G.E.D. equivalent

Related Work Experience

At least 1 year of related work experience

Supervisory Experience

At least 2 years of supervisory experience

Certification

Notary Public

Sign on Bonus

$2000

Pay Range

- $25/Hr

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Our family is always growing. Want to be in the know?