Supervisor Community Based Services

UnityPoint Health; Cedar Rapids (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

UnityPoint Health seeks a Supervisor for Community Based Services to manage operations and ensure quality service delivery. This role involves leadership, program development, and collaboration with community agencies. Candidates should possess a Human Services degree and supervisory experience, with a commitment to improving aging services.

Benefits

Paid time off

401K matching

Tuition reimbursement

Pet insurance

Qualifications

• 5+ years of experience with 3 in a supervisory role.
• Strong leadership and organizational skills.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee day-to-day operations of community-based services.
• Develop and implement training programs for staff.
• Cultivate relationships with community agencies.

Skills

Leadership

Organizational skills

Communication

Project Management

Education

Human Services related bachelor’s degree

Job description

Overview

The Supervisor Community Based Services will be responsible for the day-to-day operations of Aging Services’ community based services for the respective service area and ensuring seamless team management and development, program delivery, and quality improvement and evaluation. The Supervisor Community Based Services will have a community presence and maintain a commitment to the agency and the essence of aging and community-based services.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Leadership Responsibilities

· Cultivate existing relationships with community agencies with the goal of ensuring resources, and access to aging services.

· Participate in the development and implementation of best practices and identify best practices associated with providing aging services.

· Participate in program development of current and future programs to ensure quality services to clients served.

· Participate in the development and implementation of orientation programs for staff and provide ongoing mentoring of staff.

· Community leadership and community collaboration with community agencies at local and state levels.

· Provide direct supervision and evaluation to direct service staff.

Organizational Relationships

· Report to Director of Aging Services.

· Responsible for supervision of program staff in the service area.

· Liaison between Aging Services and external contacts such as referring agencies, hospitals, service funders, licensing/accreditation entities.

· Coordinates the recruitment, screening, and training of volunteers for community programs

· Assures compliance with reporting requirements for community programs

· Performance evaluated by Director of Aging Services

Team Management and Development

· Participate in the development and implementation of training programs for the professional development needs of all staff.

· Work with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees.

· Participate in the recruitment, hiring, and evaluation of community based services staff.

· Participates in the development of quality improvement measures for aging services.

· Participates on internal quality improvement and Medicaid Integrity program committees to ensure implementation of and oversight of policies and procedures related to corporate compliance and Medicaid integrity compliance, where applicable.

· Provides oversight, direction and technical assistance regarding program policies, procedures, standards, rules, regulations and plans to ensure quality services to the clients served.

· Coordinates compliance training and oversees Quality Assurance activities as assigned by the Director of Aging Services.

· Develop, implement, monitor and evaluate program delivery improvement.

· Develop, implement, monitor and revise policies and procedures related to community based programs as required by governing bodies.

· Provide initial and ongoing training on new policies to all staff.

· Coordinates with the Director and direct service staff to ensure stakeholders involvement in program policy development.

· Other duties as assigned.

Qualifications

QUALIFICATIONS:

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.

Education:

.

Humans Services related bachelor’s degree

Experience:

At least five years of experience with three of those in a team management supervisory role preferred.

License(s)/Certification(s):

Valid driver’s license when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities:

· Broad knowledge of licensure, accreditation, governing body standards for community based programs.

· Strong leadership skills and experience in facilitating interdisciplinary collaboration.

· Strong organizational skills.

· Excellent verbal and written communication skills with exceptional attention to details.

Other:

· Demonstrated success developing and evaluating program models, and selecting and successfully operationalizing innovative programs.

· Proficient in using technology as a management reporting tool and experience working with information technology staff to develop and implement program evaluation systems.

· Strong project management skills managing complex, multifaceted projects resulting in measurable successes and program growth.

· Strong understanding of human resources, employee performance improvement plans, and corrective action policies.