Supervisor, Collections

Cardinal Health; Salt Lake City (UT); On-site; USD 69,000 - 98,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

HSA

Job summary

Cardinal Health seeks a Collections professional to manage the collection of outstanding accounts receivable, develop payment plans, and build trusted relationships with customers and internal partners. You will work with designated account leaders, research complex discrepancies, and report on receivable performance.

The role emphasizes collaboration across departments, driving operational excellence, and supporting strategic initiatives to improve outcomes.

Qualifications

• Strong relationship-building and collaboration with internal/external stakeholders.
• Excellent problem-solving and analytical skills with attention to detail.
• Clear communication and ability to present to leadership and customers.
• Willingness to travel up to 10% as needed.

Responsibilities

• Coordinate and supervise daily operations of collections staff.
• Research and resolve complex payment discrepancies and root-cause issues.
• Analyze receivable performance and identify trends and opportunities.
• Communicate effectively with customers, partners, and leadership.
• Collaborate cross-functionally to resolve issues and improve outcomes.
• Drive process improvements across teams and geographies.
• Support project-based initiatives requiring multi-department coordination.

Skills

Relationship building

Problem solving

Analytical thinking

Communication

Education

Bachelor's degree in related field

Job description

US-Nationwide-FIELD

Full time

20189193

What Collections contributes to Cardinal Health

Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.

Collections is responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.

Responsibilities

• Responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.

• Work directly with Service Leader for designated accounts for a single point of contact approach.

• Research and resolve complex payment discrepancies and identify root-cause solutions.

• Analyze and report on receivable performance, risks, trends, and collection opportunities.

• Communicate effectively with customers, business partners, and leadership, including leading meetings and presentations.

• Collaborate cross-functionally with internal and external stakeholders to resolve issues and improve outcomes.

• Drive operational excellence and process improvement initiatives across onshore and offshore teams.

• Support project-based and strategic initiatives requiring coordination across multiple departments.

Qualifications

• 4-8 years of experience, preferred

• Bachelor's degree in related field, or equivalent work experience, preferred

• Experience leading, coaching, or coordinating the work of others, preferred

• Ability to build relationships and effectively collaborate with internal and external stakeholders.

• Strong problem-solving and analytical skills with attention to detail.

• Willingness to travel up to 10% as needed

What is expected of you and others at this level

• Coordinates and supervises the daily activities of operations or business staff

• Administers and exercises policies and procedures

• Ensures employees operate within guidelines

• Decisions have a direct impact to work unit operations and customers

• Frequently interacts with subordinates, customers, and peer groups at various management levels

• Interactions normally involve information exchange and basic problem resolution

Anticipated salary range: $68,500 - $97,700

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.

We are a crucial link between the clinical and operational sides of healthcare, delivering end-to-end solutions and data-driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.

With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges - now, and in the future.

View Cardinal Health on YouTube (http://youtube.com/user/CardinalHealth)