Supervisor, Collections

Cardinal Health, Inc.; United States; Sur place; USD 69 000 - 98 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision coverage

Paid time off plan

401k savings plan

HSA

Résumé du poste

Cardinal Health is seeking a Collections professional to manage outstanding receivables and resolve disputes. You will lead cross-functional teams, coach staff, and build strong relationships with customers and internal partners to improve collection outcomes.

The role requires strong analytical and communication skills, collaborative problem-solving, and willingness to travel up to 10%. Anticipated salary range is $68,500–$97,700 with comprehensive benefits.

Qualifications

• 4-8 years of experience, preferred
• Bachelor’s degree in related field, or equivalent work experience, preferred
• Experience leading, coaching, or coordinating the work of others, preferred
• Ability to build relationships and effectively collaborate with internal and external stakeholders.
• Strong problem-solving and analytical skills with attention to detail.
• Willingness to travel up to 10% as needed.

Responsabilités

• Coordinates and supervises the daily activities of operations or business staff
• Administers and exercises policies and procedures
• Ensures employees operate within guidelines
• Decisions have a direct impact to work unit operations and customers
• Frequently interacts with subordinates, customers, and peer groups at various management levels
• Interactions normally involve information exchange and basic problem resolution
• Drive operational excellence and process improvement initiatives across onshore and offshore teams
• Support project-based and strategic initiatives requiring coordination across multiple departments.

Connaissances

Relationship building

Analytical thinking

Leadership/coaching

Problem solving

Travel readiness

Formation

Bachelor’s degree in related field

Description du poste

What Collections contributes to Cardinal Health

Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.

Responsibilities

• Responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.
• Work directly with Service Leader for designated accounts for a single point of contact approach.
• Research and resolve complex payment discrepancies and identify root-cause solutions.
• Analyze and report on receivable performance, risks, trends, and collection opportunities.
• Communicate effectively with customers, business partners, and leadership, including leading meetings and presentations.
• Collaborate cross-functionally with internal and external stakeholders to resolve issues and improve outcomes.
• Drive operational excellence and process improvement initiatives across onshore and offshore teams.
• Support project-based and strategic initiatives requiring coordination across multiple departments.

Qualifications

• 4-8 years of experience, preferred
• Bachelor’s degree in related field, or equivalent work experience, preferred
• Experience leading, coaching, or coordinating the work of others, preferred
• Ability to build relationships and effectively collaborate with internal and external stakeholders.
• Strong problem-solving and analytical skills with attention to detail.
• Willingness to travel up to 10% as needed.

What is expected of you and others at this level

• Coordinates and supervises the daily activities of operations or business staff
• Administers and exercises policies and procedures
• Ensures employees operate within guidelines
• Decisions have a direct impact to work unit operations and customers
• Frequently interacts with subordinates, customers, and peer groups at various management levels
• Interactions normally involve information exchange and basic problem resolution

Anticipated salary range:$68,500 - $97,700

Bonus eligible:No

Benefits:Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.