Supervisor - Clinic

Oklahoma Heart Hospital, L.L.C.; Midwest City (OK); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) plan with employer match

Long-term and short-term disability

Employee Assistance Programs (EAP)

Paid Time Off (PTO)

Extended Medical Benefits (EMB)

Continuing education and professional

Job summary

Oklahoma Heart Hospital in Oklahoma City is seeking a Front Office Supervisor to oversee patient check-in/out, verify demographics and insurance, and coordinate appointment scheduling. The role includes routing patient charts and acting as a liaison between patients and medical staff.

Ideal candidates have 3–5 years in a medical front office with supervisory experience, plus proficiency with multi-phone systems and scheduling. A high school diploma is required; a Bachelor's degree is preferred.

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred.
• 3–5 years in medical front office setting; supervisory experience preferred.
• Multi-phone system experience; scheduling experience preferred.

Responsibilities

• Supervise the front office and medical records area; ensure efficient patient check-in/check-out.
• Verify patient insurance and demographic information; coordinate appointment scheduling.
• Greet patients and route charts to appropriate locations; liaise between patient and medical staff.

Skills

Customer service

Front desk operations

Scheduling

Telephone systems

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Scheduling software

EMR systems

Job description

Join Our Team at Oklahoma Heart Hospital (OHH)

ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation.

Why You'll Love Working Here:

• Comprehensive Benefits:
  • Medical, Dental, and Vision coverage
  • 401(k) plan with employer match
  • Long-term and short-term disability
  • Employee Assistance Programs (EAP)
  • Paid Time Off (PTO)
  • Extended Medical Benefits (EMB)
  • Opportunities for continuing education and professional growth

Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!

We can't wait for you to join our heart-centered team!

Responsibilities

Responsible for supervising the front office and medical records area of the clinic, ensuring efficiency of the patient check-in and check-out process, verification of patient insurance/demographic information, appointment scheduling, telephones and patient flow. Responsible for greeting and checking in patients who are arriving for clinic appointments and routing patient chart to appropriate location. Serves as a liaison between patient and medical support staff.

Qualifications

Education: High school diploma or equivalent required. Bachelors degree preferred.

Experience: Three (3) to five (5) years of work experience in the medical front office setting; Two (2) plus years of supervisory experience preferred; Multi-phone system; Knowledge of medical setting; Computer experience - Scheduling experience preferred.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. Theyare the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.