Scheduler (Clinic)

Oklahoma Heart Hospital, L.L.C.; Oklahoma City (OK); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) plan with employer match

Long-term and short-term disability

Employee Assistance Programs (EAP)

Paid Time Off (PTO)

Extended Medical Benefits (EMB)

Continuing education opportunities

Job summary

Oklahoma Heart Hospital, L.L.C. in Oklahoma City is seeking a friendly Medical Front Office Clerk to join our heart-centered team. You will answer a multi-line phone system, schedule appointments in EPIC, verify patient information, and route calls to the right staff.

Requirements include a high school diploma or equivalent and one year of front office or medical office experience; knowledge of medical terminology is preferred. We offer comprehensive benefits and opportunities for growth.

Qualifications

• Education: High school diploma or equivalent is required.
• Experience: One year of work experience in a medical front office setting.
• Experience: One year of experience with a multi-line phone system.
• Knowledge of medical terminology is preferred.
• Working Knowledge: Ability to maintain quality assurance and effective relationships with patients and staff.

Responsibilities

• Answer a multi-line phone system and schedule appointments on EPIC.
• Route patient calls to the appropriate personnel using voicemail, PowerChart Office, and paging software.
• Verify patient insurance and demographic information; reschedule patients for return visits.

Education

High school diploma or equivalent

Tools

EPIC

PowerChart Office in EPIC

Outlook Paging

Job description

Overview

Join Our Team at Oklahoma Heart Hospital (OHH)

ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients’ journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we’re shaping the future of heart care in Oklahoma by serving the state and leading the nation.

Why You'll Love Working Here:

• Comprehensive Benefits:
  • Medical, Dental, and Vision coverage
  • 401(k) plan with employer match
  • Long-term and short-term disability
  • Employee Assistance Programs (EAP)
  • Paid Time Off (PTO)
  • Extended Medical Benefits (EMB)
  • Opportunities for continuing education and professional growth

Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!

We can't wait for you to join our heart-centered team!

Responsibilities

Responsible for answering multi-line phone system and scheduling appointments on the EPIC computer system. Responsible for routing patient calls to the appropriate personnel utilizing voicemail, PowerChart Office in EPIC, & paging through paging software – Outlook Paging. Verification of patient insurance/demographic information, rescheduling patients for return visits.

Qualifications

Education: High school diploma or equivalent required.

Experience: One (1) year work experience in the medical front office setting; One (1) year experience with multi-phone system; Knowledge of medical terminology preferred

Working Knowledge: Skill in developing and maintaining department quality assurance; Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public; Ability to maintain quality control standards; Ability to react calmly and effectively in emergency situations

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients’ experience. Theyare the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.