Supervisor, Care Management (Social Worker)

Centene Corp.; Illinois; Remote; USD 87,000 - 161,000; Full time

Job summary

Centene Corp. seeks a Supervisor, Care Management (Social Worker) to lead the care management team supporting behavioral health members.

The role blends remote work from a home office in Illinois with up to 10% travel to coordinate with CCSOs, providers, and community partners. The ideal candidate holds a Master’s in Nursing or related field, with 4+ years of relevant experience and appropriate licensure (LCSW/LMSW/LMFT/LMHC or RN BH).

Qualifications

• Requires a Master's degree or graduate from an Accredited School of Nursing and 4+ years of related experience.
• Licensed Clinical Behavioral Health Professional or RN based on state contract requirements (e.g., LCSW, LMSW, LMFT, LMHC, or RN BH).

Responsibilities

• Supervise the care management team and care coordination for behavioral health members.
• Assign caseloads to care management staff based on state requirements and member needs.
• Guide and coach staff on complex care cases and member concerns.
• Educate and provide resources for the care management team on initiatives and member outreach.
• Monitor reports and productivity metrics; may audit staff regularly.
• Participate in onboarding, hiring, and training of care management team.
• Travel up to 10% of time; remote work from a home office; comply with all policies.

Skills

Leadership experience

Relationship-building

Collaboration

Care coordination

Supervisory experience

Education

Master's degree or graduate from an Accredited School of Nursing

Job description

## Supervisor, Care Management (Social Worker)Apply: Remote-IL: Full time: Posted Today: 1669573**Position Purpose:** Supervises the care management team and the care coordination of behavioral health members to promote quality and efficacy of care management delivery related to mental and behavioral health needs. Supervises day-to-day escalations and care management issues related to members or providers.**Key Details:** Licensed Clinician with experience supporting children in a Behavioral Health setting. Ideal candidate will have experience partnering with Care Coordination and Support Organizations (CCSOs) providers, community organizations, and other stakeholders to coordinate comprehensive, member-centered care. Strong relationship-building, collaboration, and previous leadership experience is essential.Candidates must reside in Illinois and be able to travel up to 10% of the time. The remainder of the work will be performed remotely from a home office.* Monitors and reviews care management required documentation to maintain compliance with federal and state regulations and contractual agreements* Assigns caseloads to care management staff based on state requirements, care management staff experience, and member needs* Works with senior management on escalated and complex care cases related to BH and provides guidance to junior team members to address member concerns* Educates and provides resources for care management team on key initiatives and member outreach* Evaluates care management team performance and provides feedback regarding performance, goals, and career milestones* Provides coaching and guidance to care management team and providers to ensure members are receiving high quality care and information regarding service / care plan options, procedures, referrals, and healthcare benefits* Monitors and review reports on a regular basis ensuring quality and productivity metrics are met and for case assignments, and may perform audits of staff on a regular basis* Assists with onboarding, hiring, and training care management team members* Performs other duties as assigned.* Complies with all policies and standards.**Education/Experience:** Requires a Master's degree or Graduate from an Accredited School of Nursing and 4+ years of related experience. **License/Certification:*** Licensed Clinical Behavioral Health Professional or RN based on state contract requirements e.g., LCSW, LMSW, LMFT, LMHC, and RN with BH experience requiredPay Range: $87,000.00 - $161,300.00 per year