Supervisor - Care Management

ECU Health; Greenville (NC); On-site; USD 76,000 - 111,000; Full time

Job summary

ECU Health Medical Center in North Carolina seeks a Supervisor to lead a multidisciplinary team, overseeing daily care delivery, coordination, and service provision. The role blends hands-on care with operational leadership to support care management and clinical services for patients and families.

Requirements include a Nursing BSN or MSW, NC driver's license, 2–3 years' related experience, and RN licensure for BSN holders.

Qualifications

• Bachelor's Degree in Nursing or Master's Degree in Social Work required.
• Valid North Carolina driver's license or licensed in home state with VH insurance.
• 2-3 years of related experience.
• BSN holders must maintain RN licensure with NC Board of Nursing.

Responsibilities

• Coordinate day-to-day services for a multidisciplinary team.
• Monitor process effectiveness and outcomes; ensure quality and care delivery.
• Lead and participate in quality monitoring, audits, and regulatory compliance.
• Manage resources for cost-effective patient care and staffing.

Education

Bachelor's Degree in Nursing

Master's Degree in Social Work

Job description

Position Summary

the Supervisor will be responsible for day to day supervision and coordination of service provision for a multidisciplinary team. Responsibilities include daily monitoring of process effectiveness and outcomes, service delivery, and support of care management and clinical services to patients and families. The Supervisor will also participate in provision of care and service delivery a portion of the time and assist with overall operations of the division/department.

Responsibilities

• Responsible for the day to day coordination of services including provision of care, service delivery and quality.
• Coordinates age specific quality care by utilizing advanced and specialty focused clinical skills, expert clinical knowledge, and effective management of resources.
• Ensures standards of care are followed and documented.
• Develops tools, protocols, and other methods to enhance programs.
• Assures effective monitoring of processes, workload, and patient and family outcomes.
• Leads and participates in quality monitoring, clinical record reviews, observations, quality improvement, regulatory, compliance activities, and audits to assure evidence based practices are followed.
• Ensures available, cost-effective resources for provision of patient care services, manages staff to volume.

Minimum Requirements

• Bachelor's Degree in Nursing or Master's Degree in Social Work
• Must maintain a valid North Carolina driver's license or be licensed in the state of residence and maintain the VH required insurance limits.
• 2-3 years related experience
• For BSN: License as a Registered Nurse, must maintain licensure with the North Carolina Board of Nursing.

Pay Range

$75,857 - $110,567

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.