Supervisor, AIFS Investor Services

Davita Inc.; Oaks (PA); On-site; USD 60,000 - 80,000; Full time

Job summary

Une entreprise de services financiers recherche un membre pour son équipe de gestion des investissements. Le rôle inclut la supervision de l'onboarding des investisseurs et le maintien de standards de service à la clientèle élevés. Le candidat doit avoir une formation en affaires ou en finance et au moins deux ans d'expérience en services de fonds.

Benefits

Couverture santé

Plans de retraite

Remboursement des frais de scolarité

Jours de bénévolat payés

Qualifications

• Expérience de 2 ans dans les services de fonds.
• Capacité à former d'autres utilisateurs sur Excel.
• Compétences en communication écrite et verbale.

Responsibilities

• Superviser l'onboarding des investisseurs dans les fonds.
• Assurer la conformité avec les politiques Anti-Blanchiment.
• Gérer les comptes bancaires des clients pour les activités de paiement.

Skills

Problem Solving

Customer Service

Attention to Detail

Education

BA/BS in Business, Accounting, Finance, Economics, or Mathematics

Tools

Excel

Job description

The Investment Manager Services Division (IMS) at SEI is expanding and seeking new members for our Alternative Investment Funds Investor Services Team. Our goal is to deliver exceptional customer service and administration for clients' hedge and private equity funds.

What you will do:

1. You will oversee the onboarding of investors into hedge and private equity funds, ensuring all data and documentation are accurately received and entered during subscription.
2. You will ensure compliance with Anti-Money Laundering policies during investor transaction reviews.
3. You will monitor client bank accounts for investor wire activity daily and review wire templates for investor payments.
4. You will generate, reconcile, and distribute investor reports, ensuring accuracy and timely delivery.
5. You will communicate with investment managers and investors regarding inquiries on subscriptions and reports, maintaining high client service standards.
6. You will conduct performance appraisals, hold monthly one-on-ones, and support career development.
7. Your attention to detail during reviews is crucial for error-free processing and team success.
8. You will participate in professional development sessions to identify process improvements across the division.
9. You will collaborate with a diverse team and have opportunities for career growth.

What we need from you:

• BA/BS in Business, Accounting, Finance, Economics, Mathematics, or equivalent experience.
• At least 2 years of experience in fund services; alternative investments experience is a plus.
• Strong problem-solving skills and the ability to escalate issues appropriately.
• Proficiency in Excel and ability to train others in its use.
• Self-motivated, organized, and able to manage multiple deliverables.
• Excellent written and verbal communication skills.
• Strong customer service orientation.

What we would like from you:

• Desire to expand knowledge of financial services and apply new concepts.
• High attention to detail for quality and accuracy.
• Flexibility and collaboration skills to adapt to changing client needs.
• A positive, team-oriented attitude.
• Curiosity, critical thinking, and a proactive approach to problem-solving and process improvement.
• Alignment with SEI values: courage, integrity, collaboration, inclusion, connection, and fun. More info at our website.

SEI's competitive advantage:

We offer comprehensive benefits including health coverage, retirement plans, tuition reimbursement, flexible working arrangements, parental leave, paid volunteer days, and more to support your well-being and growth.

SEI is committed to diversity and inclusion and is an Equal Opportunity Employer. We value our employees and invest in their success, offering various benefits and a supportive work environment.