Admissions Representative/Registrar - Per Diem

Palmdale Regional Medical Center; Palmdale (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Medical plan

401k plan

Student loan assistance

Career development

Job summary

Palmdale Regional Medical Center in Palmdale, CA, is seeking an experienced Patient Access Clerk to register patients efficiently and compassionately. You will collect information, verify insurance, and coordinate with care teams to ensure accurate admissions at time of service.

Ideal candidates have strong telephone and data-entry skills, knowledge of hospital procedures, and the ability to handle emergency and outpatient registrations with professionalism.

Qualifications

• Minimum of two years’ experience in a hospital or related medical field.
• Must possess knowledge of office procedures, including good telephone skills, medical terminology, typing, insurance requirements and collection practices.
• Ability to be responsible for all emergency and outpatient registrations, obtaining information needed.
• High School graduate or equivalent required.

Responsibilities

• Acknowledge patients presenting to the Emergency Department or for Outpatient/In-patient services in a professional and courteous manner.
• Interviews patient/representative to obtain all necessary information to complete the registration process by hospital policy.
• Enters information into the computer accurately, using correct admission codes, demographics, and insurance information.
• Present admission documents to patient/representative for signatures, clearly explaining the nature of each document.
• Ensure that satisfactory financial arrangements are made in accordance with hospital policy.

Skills

Patient interviewing

Telephone etiquette

Data entry

Insurance verification

Medical terminology

Education

High School diploma or equivalent

Tools

Hospital registration software

EMR system

Job description

Responsibilities

Opened in 2010, Palmdale Regional Medical Center is a 184-bed, acute care hospital located in Palmdale, CA. One of Southern California’s newest hospitals and featuring all-private patient rooms, Palmdale Regional provides high-quality, award-winning patient care to residents and visitors of the Antelope Valley and surrounding areas. Palmdale Regional is active in the community and regularly participates with the Antelope Valley Board of Trade/Greater Antelope Valley Economic Alliance (now AV Edge), and other civic and governmental groups. Palmdale Regional believes in "Community Service Excellence" and supports nonprofit agencies and other healthcare related organizations. Palmdale Regional recently joined the newly created regional brand, Southwest Healthcare. This comprehensive network of care incorporates five hospitals in the southern california region and includes multiple convenient ambulatory locations serving many communities. With more than 7,000 skilled and talented care providers across the region, all dedicated to the highest standards, the shared goal is to provide convenient access to a wide range of healthcare services. Learn more: www.SouthwestHealthcare.com. For more information on Palmdale Regional, please visit www.palmdaleregional.com and follow Palmdale Regional Medical Center on social: Facebook, Instagram, LinkedIn and YouTube www.swhpalmdaleregional.com/careers. One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com.

Position Description

Interviews patients, guarantor or family member to obtain the necessary information required to register the patient presenting to the Hospital for treatment. Collects patient financial responsibility at time of service.

Job Duties/Responsibilities Requirements

1 Acknowledge patients presenting to the Emergency Department or for Outpatient/In-patient services in a professional and courteous manner.

• Interviews patient/representative to obtain all necessary information to complete the registration process by hospital policy.
• Enters information into the computer accurately, using correct admission codes, demographics, and insurance information.
• Present admission documents to patient/representative for signatures, clearly explaining the nature of each document.
• Ensure that satisfactory financial arrangements are made in accordance with hospital policy. Collects appropriate ER co-payments and cash deposits.
• Contacts HMO or carriers requiring authorization on a consistent basis and at the appropriate time during the registration process.
• Faxes IP and Observation face sheets to assigned Medical Groups/IPS and Insurance companies.
• Scans all necessary documents into system as needed.
• Registration on computer on wheels and usage of the signature pads on all registrations.
• Validation of Physician orders with the following information Doctor signature, Date of Service, Patient Name, Diagnosis/symptoms and procedure before processing any patient.
• Works in all areas of Patient Access, maintains productivity levels established by the Admitting Manager or Designated Supervisor/Lead Staff, and keeps casual conversation to a minimum during working hours. Answers phones in a courteous and professional manner.

This Opportunity Offers The Following

• Challenging and rewarding work environment
• Competitive compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Student Loan Repayment Assistance Program
• Career development opportunities within UHS and its 300+ subsidiaries!
• More information is available on our Benefits Guest Website: Benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom.

Qualifications

EDUCATION/TRAINING/ EXPERIENCE

Experience

Minimum of two years’ experience in a hospital or related medical field. Must possess knowledge of office procedures, including good telephone skills, medical terminology, typing, insurance requirements and collection practices. Ability to be responsible for all emergency and outpatient registrations, obtaining information needed, with the ability to communicate information to patients, medical personnel, co-workers, insurance company representatives, medical groups and/or interested parties.

Education

High School graduate or equivalent required.

Required Skills

• Written and verbal communications, interpersonal skills.
• Basic organizational and computer skills.

Certifications/ Licenses: N/A

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.