Supervisor, Accounts Receivable

Zenith American Solutions; Pittsburgh (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, vision & dental coverage

401(k) with company match

Paid time off (PTO)

Job summary

Zenith American Solutions is seeking a Supervisor, Accounts Receivable in Pittsburgh to lead a staff and ensure timely, accurate payroll and financial processing. You will supervise daily activities, optimize workflows, and maintain strong client communications in a fast-paced environment.

Ideal candidates bring 4+ years in related finance roles, 1 year of supervisory experience, and excellent organizational, communication, and customer service skills.

Qualifications

• High school diploma or GED.
• Four years of related work experience in bookkeeping, finance, banking, or benefits administration.
• One year of experience in a supervisory role.
• Strong organizational skills with attention to detail and the ability to meet deadlines.
• Clear and professional written and verbal communication.
• Strong work ethic and ability to work well in a team environment.
• Exceptional customer service and ability to communicate with all levels of the organization.
• Proficiency with Microsoft Office tools and applications.

Responsibilities

• Provides daily leadership and supervision to staff consistent with management values and mission.
• Assigns, distributes, and monitors quality and quantity of work produced, ensuring accountability for meeting quality and production requirements.
• Develops staff through performance management, goal setting, training, and effective employee relations.
• Maintains current knowledge of assigned Plan(s) and effectively applies knowledge.
• Optimizes workflows, tools, and staff allocation for efficient day-to-day operations.
• Troubleshoots customer/client service issues and assists in onboarding new clients.
• Responds to inquiries from clients, government agencies, unions, participants, attorneys, and consultants.
• Maintains effective communications with management, staff, clients, and external stakeholders.
• Reviews and approves timecards and time off requests; ensures accuracy of labor allocations and payroll processing information.
• Performs other duties as assigned.

Skills

Organizational skills

Attention to detail

Communication skills

Teamwork

Time management

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Title: Supervisor, Accounts Receivable Department: Client Fund Accounting

Union: NBU Grade: N/A

FLSA: Exempt Hours: 40

PositionSummary

The Supervisor, Accounts Receivable provides daily leadership and supervision to an Accounts Receivable team in accordance with Company guidelines, client needs, and regulatory requirements.

“Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role.”

KeyDutiesandResponsibilities

• Provides daily leadership and supervision to staff consistent with management values and mission.
• Assigns, distributes, and monitors quality and quantity of work produced, ensuring employees are held accountable for consistently meeting quality and production requirements.
• Develops staff through performance management, goal setting, training, and effective employee relations.
• Maintains current knowledge of assigned Plan(s) and effectively applies knowledge.
• Optimizes workflows/processes, tools, and staff allocation to ensure efficient and cost-effective day to day operations.
• Troubleshoots customer/client service issues and assists in the successful implementation of new clients.
• Responds to inquiries and requests from clients, government agencies, unions, participants, attorneys, and consultants.
• Maintains effective communications and working relationships with management and staff as well as clients, government agencies, unions, participants, attorneys, and consultants.
• Reviews and approves timecards and time off requests; ensures the accuracy of labor allocations and payroll processing information.
• Performs other duties as assigned.

MinimumQualifications

• High school diploma or GED.
• Four years of related work experience such as bookkeeping, finance, banking, accounting, or benefits administration.
• One year of experience in a supervisory role.
• Strong organizational skills with a demonstrated attention to detail and the ability to meet deadlines.
• The ability to communicate clearly and professionally, both verbally and in writing.
• Strong work ethic and the ability to work effectively in a team environment.
• Exceptional customer service skills and ability to effectively communicate with all levels of the organization.
• Computer proficiency including Microsoft Office tools and applications.

PreferredQualifications

• Experience working in a third-party administrator, insurance, or health and welfare environment.
• Prior experience in Taft-Hartley trust administration.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

WorkingConditions/PhysicalEffort

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at [e-mail],and we would be happy to assist you.

Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.

We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We’re always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you’re interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!

We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!