Accounts Receivable Processor

zenithamerican; Pittsburgh (Allegheny County); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health

Vision

Dental coverage

401(k) match

PTO

Growth opportunities

Job summary

Zenith American Solutions in Pittsburgh, PA seeks an Accounts Receivable Processor to reconcile accounts and resolve customer inquiries for assigned Trusts, ensuring compliance with applicable plans and company guidelines.

Responsibilities include handling billing questions from employers and clients, processing payments, preparing reports, and maintaining contracts. The role may involve remote work based on business needs.

Qualifications

• High school diploma or GED required.
• Six months related work experience in admin/finance such as processing or bookkeeping.
• Proficiency with MS Office tools and ability to learn new applications.

Responsibilities

• Handle billing inquiries from employers, providers, auditors, or client representatives via phone, email, or in-person.
• Process COBRA payments, self-pay payments, refund requests, and cash receipts.
• Receive and process new employer contracts; maintain and update existing contracts.
• Prepare and reconcile contribution reports; research discrepancies, credits, retro-payments and problems.
• Submit deposits, stop payments, and reconcile batch files.
• Perform delinquency and payroll audit processing and prepare for entry into computer system.
• Review, research, correct, and balance month-end edit reports.
• Perform other duties as assigned.

Skills

Healthcare experience

Bilingual English/Spanish

10-key calculations

Education

High school diploma or GED

Tools

MS Office

Job description

Position Summary

The Accounts Receivable Processor provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines.

Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role.

Key Duties and Responsibilities

• Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives.
• Processes COBRA payments, self-pay payments, refund requests, and cash receipts.
• Receives and processes new employer contracts. Maintains and updates existing contracts.
• Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments. Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies.
• Submits deposits, requests stop payments, and reconciles batch files making corrections when needed.
• Performs delinquency and payroll audit processing to include reporting, follow-up, and preparation for entry into computer system.
• Reviews, researches, corrects, and balances month end edit reports.
• Performs other duties as assigned.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications

• High school diploma or GED.
• Six months of related work experience such as third-party administrator processing, bookkeeping, finance, banking, or accounting.
• Proficiency with MS Office tools and applications.
• Computer literate with ability to learn new applications and systems.

Preferred Qualifications

• Experience working in a healthcare environment or a third-party benefits administrator.
• Bilingual English/Spanish verbal and written communication skills.
• Proficiency with 10 key calculations.

Working Conditions/Physical Effort

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

May be required to work remotely based on business needs.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at [e-mail] , and we would be happy to assist you.

Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.

We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!

Benefits

• health
• vision
• dental coverage
• a retirement savings 401(k) plan with company match
• paid time off (PTO)
• great opportunities for growth
• and much, much more!