Supervisor Accident Billing - REMOTE

Lensa; Lansing (MI); Remote; USD 59,000 - 90,000; Full time

Job summary

A leading company is seeking an Accident Billing Supervisor responsible for managing billing processes, ensuring accuracy, and leading a team. This role focuses on financial controls, customer interactions, and continuous improvement in operations. The ideal candidate will demonstrate strong leadership and organizational skills, with a Bachelor's degree preferred. Comprehensive benefits are offered, including health and retirement plans.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

401(k)

Qualifications

• Experience with RPA is a benefit.

Responsibilities

• Manage Accident Billing team and ensure accurate billing processes.
• Develop strategies for continuous improvement in cost and performance.
• Monitor operational metrics and implement corrective actions.

Skills

Motivational leadership

Effective priority setting

Strong leadership

Excellent communication

Organizational skills

Education

Bachelor's Degree

Job description

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Job Summary

The Accident Billing Supervisor is responsible for managing Accident Billing, Asset Fleet Reduction (AFR) billing, invoice accuracy, financial controls, and reporting for both internal and external customers. This role involves managing work analysis, staffing, customer interactions, financial forecasting, quality assurance, and continuous improvement. The focus is on maintaining workflow, meeting productivity standards, and resolving operational issues.

Experience with RPA is a benefit.

Key Responsibilities

• Manage Accident Billing team, including setting and achieving developmental goals, training, and supporting talent development.
• Ensure billing processes are accurate and timely, including accidents, ACS closures, unbillable exception analysis, AFRs, 3rd Party Billing, Miami Credits validation, revenue validation, and GL monitoring.
• Develop and implement strategies for continuous improvement in cost, productivity, and performance.
• Lead or participate in projects at various organizational levels.
• Monitor operational and performance metrics, analyze variances, and implement corrective actions.
• Participate in hiring, performance management, and rewards; provide coaching and training; manage scheduling, attendance, and payroll.

Additional Duties

• Suggest improvements to department policies and practices.
• Ensure work is performed consistently and within company policies and procedures.

Skills and Qualifications

• Motivational leadership and direction setting.
• Effective priority setting within guidance.
• Ability to build professional relationships at all organizational levels.
• Strong leadership, flexibility, and self-drive in a fast-paced environment.
• Excellent organizational, time management, and multitasking skills.
• Ability to consider diverse factors in decision-making.
• Judgment exercised within policies and procedures.
• Excellent verbal and written communication, detail orientation, and follow-up skills.

Education

• Bachelor's Degree preferred.

Travel Requirements

• 10-20% travel expected.

Additional Information

Salary range: $59,600 - $89,450. Ryder offers comprehensive benefits, including health, dental, vision, life insurance, disability, paid time off, and a 401(k).

Ryder is an Equal Opportunity Employer and Drug-Free workplace. Applications are only communicated via official Ryder email addresses, and no payment or personal information is solicited during the application process.

Current employees should apply internally via the provided link.