Supervisor

Centra; Westport (CT); On-site; USD 42,000 - 60,000; Full time

Job summary

Centra in Westport is seeking a dedicated Supervisor to manage and motivate the store team, ensuring smooth operation and exceptional customer service. The ideal candidate will have at least 2 years of customer-facing experience, excellent communication, and the ability to work in a fast-paced team environment while multitasking and organizing duties.

Join Centra to lead by example and help maintain high standards in rotation, merchandising and customer care.

Qualifications

• 2 years’ experience in a customer service facing role.
• Excellent communication skills.
• Ability to work as part of a team in a fast-paced environment and multitask.
• Ability to organize work, delegate responsibilities and support team members.

Responsibilities

• Live Centra brand values: Proud, Energetic, Imaginative and Community-Based.
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace.
• Set the standard for other employees in relation to rotation, merchandising and facing off.
• Assist in the induction, training and development of employees.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service experience

Communication skills

Teamwork in fast-paced environment

Multitasking

Organization and delegation

Job description

Main purpose of the role

Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

Job Ref

54912

Job Title

Supervisor

Job Type

Full time

Location

Westport

Salary

On Application

Closing Date For Applications

04-11-2026

Job Description

Main purpose of the role

Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The Ideal Candidate Will Have/be

• 2 years`experience in a customer service facing role is desirable
• Excellent communication skills
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store.

Main duties

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.