Supervisor

Fora; San Juan (PR); On-site; USD 40,000 - 66,000; Full time

Job summary

Fora in Hato Rey, Puerto Rico, seeks a Supervisor to oversee janitorial and grounds teams and ensure safe, efficient services that meet contract standards.

You will liaison between management and staff, train workers, monitor inventory, and handle customer requests while enforcing safety guidelines across the site.

Qualifications

• High school diploma required; technical certs preferred.
• Minimum 3 years in supervisory or lead roles.
• Valid driver's license and ability to travel across the island.

Responsibilities

• Supervise janitorial staff and/or grounds crew.
• Inspect areas to ensure cleaning standards are met.
• Assign tasks and ensure timely completion of duties.
• Train staff on procedures, equipment use, and safety.
• Monitor inventory and request materials as needed.
• Respond to customer requests or special cleaning needs.
• Ensure OSHA and safety compliance company-wide.
• Communicate with management and teams effectively.
• Support cross-department collaboration.

Skills

Bilingual Spanish/English

Supervision

Training

Customer service

MS Office / Google Workspace

Education

High school diploma

Facilities-related cert (preferred)

Tools

MS Word

Excel

PowerPoint

Google Workspace

Teams/Zoom

Canva

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Hato Rey, PR, US

2 days ago Requisition ID: 1112

FORA

Fora is a nonprofit organization advancing inclusion for individuals with disabilities by building pathways to meaningful work in integrated settings, transforming lives while supporting independence and growth. Learn more: teamfora.org

Individuals with disabilities are strongly encouraged to apply.

About Fora

Work changes everything. We make it happen.

Since 1996, we’ve connected individuals with disabilities to meaningful employment by partnering with organizations that expect both performance and purpose. We are a multi-region workforce model supporting operations across New York, New Jersey, Puerto Rico and the U.S. Virgin Islands.

Our teams are integrated into daily operations, maintaining facilities, supporting office functions, managing mailrooms, and more.

We operate across a wide range of services, including facilities support, administrative operations, warehouses, call center services, and other essential functions.

At Fora, employment is more than a job. It’s a foundation for independence, confidence, and dignity, expanding what’s possible in the workplace and beyond, and shaping how we work every day.

Job Description

The Supervisor oversees and coordinates operational teams(“janitorial” and/or “grounds labor”) in accordance with Fora standards, ensuring the delivery of safe, efficient services that meet contractual and quality standards. They act as a direct liaison between management, team leaders, and direct personnel. Supervisors perform direct labor functions, manage human and material resources, ensure regulatory compliance, and promote a safe, inclusive, and performance-oriented work environment.

• Supervise and direct the work of janitorial staff.
• Inspect assigned areas regularly to ensure standards are being met.
• Assign tasks and ensure timely completion of cleaning duties.
• Train and coach staff on cleaning procedures, equipment use, and safety protocols.
• Monitor supply inventory and request necessary materials.
• Respond to customer complaints or special cleaning requests.
• Ensure compliance with company policies, OSHA regulations, and safety standards.
• Report maintenance or repair needs to appropriate personnel.
• Excellent communication and interpersonal skills to effectively engage with diverse populations.
• Bilingual abilities, particularly in Spanish and English, to serve diverse communities.
• Empathy, kindness, and emotional/cultural sensitivity.
• Ability to design and deliver practical training.
• Adaptability to work in diverse environments.
• Teamwork and collaboration with other departments.
• Proficiency in basic computer tools (MS Word, PowerPoint, Excel, Google Workspace, Teams, Zoom, Canva, email, among other platforms).

Requirements

• Minimum education: High school diploma.
• Preferred (but not required): Technical certification, diploma, or studies related to facilities management, maintenance, occupational safety, or related fields.
• Minimum experience: Three (3) years in supervisory, project management, leadership role or equivalent.
• Own vehicle and valid driver's license if the position requires travel.
• Availability and flexibility for work schedules, including weekends or outside of regular hours when necessary.
• Submission of a valid health certificate.
• Background check if required by the client.
• Physical fitness and tolerance for manual labor

Physical Requirements

• Ability to travel to different areas of the island.
• Ability to lift a maximum of 50 lbs.

Office building, interaction with building customers and the public.

Reasonable Accommodations

Fora is committed to providing reasonable accommodation to qualified individuals with disabilities throughout the application process and throughout employment.

If you require accommodation to participate in the application or interview process, perform essential job functions, or access employment benefits, please contact Vocational Services or Human Resources Departments.

Fora is committed to building an inclusive workplace where all employees are treated with dignity and respect.

Fora provides equal employment opportunities to all employees and applicants in accordance with applicable federal, state, and local laws. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, childbirth or related medical conditions, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, military or veteran status, status as a victim of domestic violence, or any other protected characteristic under applicable law.