Supervisor

Ontario Trillium Foundation; Methuen (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

KPOT Korean BBQ & Hot Pot is seeking a Restaurant Supervisor to lead a fast-paced team and uphold exceptional dining standards. You will manage daily operations, train staff, and ensure food safety while leveraging Toast POS for orders and reporting.

The role requires flexibility to work evenings, weekends, and holidays, with a focus on guest satisfaction and safe, efficient service around grills and hot cooking surfaces.

Qualifications

• Proven experience in restaurant management or similar role.
• Strong knowledge of food safety practices.
• Toast POS or similar POS experience preferred.
• Culinary knowledge or experience in fine dining is a plus but not required.
• Demonstrate clear, high-level communication to lead teams and enhance guest satisfaction.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service and guest satisfaction.
• Lead and train staff in providing exceptional customer service and culinary excellence.
• Coordinate shift management to ensure appropriate staffing during peak hours.
• Implement food safety standards and ensure compliance with health regulations.
• Utilize Toast POS system for efficient order processing and reporting.
• Foster a positive team environment through effective communication and leadership.
• Additional responsibilities as assigned.

Skills

Leadership

Food safety

Toast POS

Customer service

Staff training

Tools

Toast POS

Job description

Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 130 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience.We are seeking a passionate Restaurant Supervisor who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.

ROLE OVERVIEW

As a Restaurant Supervisor at KPOT Korean BBQ & Hot Pot, you will be instrumental in leading our team to deliver exceptional dining experiences. Located in the heart of the community, this role is vital for maintaining our high standards of service and operational excellence while fostering a welcoming environment for our guests.

Duties and Responsibilities:

• Oversee daily restaurant operations to ensure smooth service and guest satisfaction.
• Lead and train staff in providing exceptional customer service and culinary excellence.
• Coordinate shift management to ensure appropriate staffing levels during peak hours.
• Implement food safety standards and ensure compliance with health regulations.
• Utilize Toast POS system for efficient order processing and reporting.
• Foster a positive team environment through effective communication and leadership.
• Additional responsibilities as assigned.

Requirements

• Ability to stand and walk for extended periods (up to 8–10 hours per shift).
• Ability to lift and carry up to 25–50 pounds.
• Frequent bending, reaching, and repetitive movements in a fast-paced environment.
• Ability to work in varying conditions, including heat, cold, and noise.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Essential Functions:

• Proven experience in restaurant management or similar role within the food industry.
• Strong knowledge of food safety practices.
• Excellent Toast POS or similar point-of-sale systems experience is preferred.
• Culinary knowledge or experience in fine dining is a plus but not required.
• Demonstrate clear, high-level communication skills to effectively lead teams and enhance guest satisfaction.
• Have a passion for delivering world-class service at every touchpoint.
• Comfortable working around grills and hot cooking surfaces.