Supervisor

KPOT | Killeen; Killeen (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

KPOT Korean BBQ & Hot Pot in Killeen, Texas, is seeking a Restaurant Supervisor to lead a fast-paced team and uphold high service standards, delivering exceptional guest experiences in a dynamic environment. As part of KPOT’s growth, you will manage daily operations, train staff for top-tier service, enforce food safety, and coordinate shifts during peak hours, using Toast POS for orders and reporting.

Flexibility for evenings, weekends, and holidays is required; you will cover GM days off and

Qualifications

• Proven experience in restaurant management or similar role.
• Strong knowledge of food safety practices.
• Toast POS experience preferred.
• Excellent communication and leadership abilities.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service and guest satisfaction.
• Lead and train staff in delivering exceptional customer service and culinary excellence.
• Coordinate shift management to ensure appropriate staffing levels during peak hours.
• Implement food safety standards and ensure compliance with health regulations.
• Utilize Toast POS system for efficient order processing and reporting.
• Foster a positive team environment through effective communication and leadership.
• Additional responsibilities as assigned.
• Supervisors are mostly closing managers.
• Supervisors are to cover General Manager days off and to assist the MOD through out the shift/day.

Skills

Restaurant management

Food safety

Team leadership

Toast POS experience

Communication skills

Flexible schedule

Tools

Toast POS

Job description

Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 130 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience.We are seeking a passionate Restaurant Supervisor who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.

ROLE OVERVIEW

As a Restaurant Supervisor at KPOT Korean BBQ & Hot Pot, you will be instrumental in leading our team to deliver exceptional dining experiences. Located in the heart of the community, this role is vital for maintaining our high standards of service and operational excellence while fostering a welcoming environment for our guests.

Duties and Responsibilities:

• Oversee daily restaurant operations to ensure smooth service and guest satisfaction.

• Lead and train staff in providing exceptional customer service and culinary excellence.

• Coordinate shift management to ensure appropriate staffing levels during peak hours.

• Implement food safety standards and ensure compliance with health regulations.

• Utilize Toast POS system for efficient order processing and reporting.

• Foster a positive team environment through effective communication and leadership.

• Additional responsibilities as assigned.

• Supervisors are mostly closing managers.

• Supervisors are to cover General Manager days off and to assist the MOD through out the shift/day.

Requirements

• Ability to stand and walk for extended periods (up to 8–10 hours per shift).

• Ability to lift and carry up to 25–50 pounds.

• Frequent bending, reaching, and repetitive movements in a fast-paced environment.

• Ability to work in varying conditions, including heat, cold, and noise.

• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Essential Functions:

• Proven experience in restaurant management or similar role within the food industry.

• Strong knowledge of food safety practices.

• Excellent Toast POS or similar point-of-sale systems experience is preferred.

• Culinary knowledge or experience in fine dining is a plus but not required.

• Demonstrate clear, high-level communication skills to effectively lead teams and enhance guest satisfaction.

• Have a passion for delivering world-class service at every touchpoint.

• Comfortable working around grills and hot cooking surfaces.