Supervisor

Freddy's Frozen Custard & Steakburgers; Kathleen (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Freddy's Frozen Custard & Steakburgers in Georgia is seeking a Restaurant Supervisor to oversee the HotLine and ColdLine operations, ensuring hospitality, quality, and timely service on the restaurant floor. You will lead by example, coach staff, manage time and labor, reduce waste, and maintain clean facilities while building a strong team focused on guest delight and operational efficiency.

The role requires standing 10 hours, varied hours, safety awareness, and collaboration with vendors to

Qualifications

• Ability to stand and walk 10 hours/day.
• Ability to supervise and oversee restaurant floor operations.
• Willingness to coach and develop staff.

Responsibilities

• Teaches and practices Freddy's standards of quality, timeliness, and service.
• Leads by example, is vocal and prepared.
• Monitors staff, coaching and refining performance.
• Maintains hospitality and motivates the team.
• Manages labor, reduces waste, and ensures cleanliness.

Skills

Leadership

Team management

Customer service

Coaching

Job description

As a Supervisor with Freddy's, you are essential to the overall technical operation and efficiency of the restaurant and a standard bearer of hospitality. You're the key to the successful execution of the HotLine and ColdLine. Customer service is your primary focus along with managing employee operations.

Requirements:

• Ability to stand and walk 10 hours/day
• Ability to continuously reach, bend, lift, carry and stoop
• Ability to freely access all areas of the restaurant
• Ability to move or handle items weighing 0-75lbs
• Ability to work varied hours/days to oversee store operations
• Hazards include, but not limited to cuts, slipping, tripping, falls and burns

Responsibilities:

• Teaches and practices Freddy's standards of quality, timeliness, and service
• Always leads by example, is vocal and prepared
• Organized, develops good time management skills
• Always willing to learn and be receptive to coaching and constructive criticism
• Situational leadership: expect the unexpected
• Most business done out of office on restaurant floor
• Holds a sense of urgency and intensity at all times
• Monitors staff, always coaching and refining
• Consistently loves HOSPITALITY in every instance
• Reduces waste, controls labor, improves efficiency
• Motivation of staff, always team building, generation building
• Cleanliness and maintenance of facility and equipment
• Maintains good vendor relations

Freddy's team members are attracted to the opportunity to deliver a unique mix of fun, fresh food and honest hospitality. Their skills are sharpened further by a robust Freducation training program and management team that shares the same goals and passions.