Supervisor

International Shoppes LLC; Kahului (HI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full Time opportunity

Paid time off

Great work environment

Job summary

International Shoppes Kahului Airport location is seeking a Full Time Retail Sales Supervisor to oversee the designated areas and drive sales while delivering exceptional customer service.

You will work with Terminal/Department management and associates to maintain high standards, supervise staff, and ensure compliance with policies and procedures in a fast-paced airport retail environment.

Qualifications

• Minimum of three (3) years of retail experience.
• Minimum of one (1) year of supervisor/manager experience.
• Minimum of one (1) year of previous customer service or selling experience.
• Bi-lingual skills a plus (Arabic, Spanish, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)

Responsibilities

• Manage the store in the absence of management, demonstrating outside sales and customer service skills.
• Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
• Adhere to U.S. Customs regulations and all company policies and procedures.
• Ensuring client concerns are solved professionally
• Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
• Act as role models of professionalism, ethical behavior and effective decision making at all time.
• Delegating tasks and following-up to ensure task completion.
• Observing and providing feedback of Associate performance.
• Motivating associate to perform at a high level
• Training employees to interact with clients in a professional manner

Skills

Active listening

Verbal communication

Customer service

Interpersonal skills

Leadership

Team management

Bilingual (plus)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Kahului, HI, US

18 days ago Requisition ID: 1171

International Shoppes has been delivering exceptional service and premium retail experiences to travelers since 1951. We proudly operate across some of the nation's busiest airports, including John F. Kennedy International Airport (JFK), Washington Dulles International Airport (IAD), Baltimore / Washington International Thurgood Marshall Airport (BWI), Bradley International Airport (BDL), George Bush Intercontinental Airport (IAH), Daniel K. Inouye International Airport (HNL), and Kahului Airport (OGG). We are committed to providing an outstanding shopping experience while representing many of the world's most recognized luxury, beauty, and lifestyle brands.

Summary

We are seeking a Full Time Retail Sales Supervisor at our Kahului Airport location, who will be responsible for the complete operation of designated areas. Work with Terminal/Department management and associates to drive sales and ensure high levels of customer service.

• Full Time opportunity
• Paid time off and vacations
• Great work environment

Responsibilities

• Manage the store in the absence of management, demonstrating outside sales and customer service skills.
• Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
• Adhere to U.S. Customs regulations and all company policies and procedures.
• Ensuring client concerns are solved professionally
• Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
• Act as role models of professionalism, ethical behavior and effective decision making at all time.
• Delegating tasks and following-up to ensure task completion.
• Observing and providing feedback of Associate performance.
• Motivating associate to perform at a high level
• Training employees to interact with clients in a professional manner

Education & Experience

• Minimum of three (3) years of retail experience
• Minimum of one (1) year of supervisor/manger experience.
• Minimum of one (1) year of previous customer service or selling experience
• Ability to work in fast-paced environment
• Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)
• Bi-lingual skills a plus (Arabic, Spanish, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)

Requirements

• Must present professional appearance while interacting with clients
• Must be a team player
• Must participate in semi-annual inventory
• Must pass airport security background

Physical Requirements

• Must be able to lift up to 25lbs
• Must be able to stand and/or walk for eight hours per shift
• Must be able to bend, kneel, and stoop.

We are an Equal Opportunity Employer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job. Duties, responsibilities and activities may change at any time with or without notice