Airport Retail Sales Supervisor - Lead & Elevate Experience

International Shoppes LLC; Kahului (HI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full Time opportunity

Paid time off

Great work environment

Job summary

International Shoppes Kahului Airport location is seeking a Full Time Retail Sales Supervisor to oversee the designated areas and drive sales while delivering exceptional customer service.

You will work with Terminal/Department management and associates to maintain high standards, supervise staff, and ensure compliance with policies and procedures in a fast-paced airport retail environment.

Qualifications

• Minimum of three (3) years of retail experience.
• Minimum of one (1) year of supervisor/manager experience.
• Minimum of one (1) year of previous customer service or selling experience.
• Bi-lingual skills a plus (Arabic, Spanish, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)

Responsibilities

• Manage the store in the absence of management, demonstrating outside sales and customer service skills.
• Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
• Adhere to U.S. Customs regulations and all company policies and procedures.
• Ensuring client concerns are solved professionally
• Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
• Act as role models of professionalism, ethical behavior and effective decision making at all time.
• Delegating tasks and following-up to ensure task completion.
• Observing and providing feedback of Associate performance.
• Motivating associate to perform at a high level
• Training employees to interact with clients in a professional manner

Skills

Active listening

Verbal communication

Customer service

Interpersonal skills

Leadership

Team management

Bilingual (plus)

Job description

International Shoppes Kahului Airport location is seeking a Full Time Retail Sales Supervisor to oversee the designated areas and drive sales while delivering exceptional customer service.

You will work with Terminal/Department management and associates to maintain high standards, supervise staff, and ensure compliance with policies and procedures in a fast-paced airport retail environment.